Privacy Policy
OEC “PakSoftSkills” Portal and Mobile App
1. Introduction:
The Overseas Employment Corporation (OEC), operating under the Ministry of Overseas
Pakistanis & Human Resource Development (MoOPHRD), in collaboration with the
International Centre for Migration Policy Development (ICMPD), respects your privacy and is
committed to protecting your personal data. This Privacy Policy details how your personal
information is collected, processed, and protected when you use our “PakSoftSkills” Training
Portal and Mobile Application.
2. Information We Collect:
We may collect and process the following types of personal information:
• Personal Identification Information (e.g., name, date of birth, CNIC, passport details).
CNIC: We collect CNIC to verify your identity and issue a government-recognized certificate.
Date of Birth: We collect your date of birth to confirm age eligibility for training and certification.
Mobile Number: We collect your mobile number for OTP verification, password recovery, and important training/certificate notifications.
• Contact details (e.g., email address, phone number).
• Educational and professional qualifications.
• Employment history and current employment status.
• Usage data of the portal and mobile application.
• Feedback and correspondence from users.
• Device and Technical Information
We collect certain device-related data to ensure app functionality and account security. This may include:
Device ID or unique identifier
Device model and manufacturer
Operating system version
App version
This information is collected to support secure login, prevent fraud, improve performance, and help diagnose technical issues. It is not used for advertising and is not shared with unauthorized third parties.
3. How We Use Your Information
Your personal data may be used for the following purposes:
• Providing soft skills training and resources relevant to overseas employment.
• Matchmaking between job seekers and potential international employers.
• Improving the efficiency and effectiveness of our training programs.
• Ensuring compliance with national and international employment and migration regulations.
• Communication regarding updates, news, and changes related to the portal/app and training
opportunities.
• Research and statistical analysis to improve user experience.
• To ensure secure login, prevent fraud, and optimize compatibility across devices.
4. Data Sharing and Disclosure
We may share your personal information with:
• Ministry of Overseas Pakistanis & Human Resource Development (MoOPHRD), Bureau of
Emigration & Overseas Employment (BE&OE), Overseas Pakistanis Foundation (OPF), and
related regulatory authorities.
• International employers and recruitment agencies registered with OEC. The data of trainees
enrolled in the soft skills program may specifically be shared with foreign employers considering
Pakistani talent for overseas employment opportunities.
Page 1 of 3• International Centre for Migration Policy Development (ICMPD) and other international partners
involved in migration policy development and training.
• Higher Education Commission (HEC) and relevant educational authorities for the verification of
educational credentials and qualifications of candidates.
• Third-party service providers essential for portal operations, data processing, and technical
support.
Your personal data will not be disclosed to unauthorized third parties without your explicit
consent, except as required by law or regulatory compliance.
. We do not sell or rent your information. CNIC, Date of Birth, and Mobile Number are shared only when legally required by authorized government or regulatory bodies to validate certification.
5. Data Security
We implement stringent security measures to protect your personal information against
unauthorized access, alteration, disclosure, or destruction. Our data protection practices align
with the Pakistan Electronic Crimes Act (PECA) 2016 and international data protection
standards.
6. Data Retention
Your personal information will be retained only for as long as necessary to fulfill the purposes
outlined in this policy and to comply with legal obligations. Data no longer needed will be
securely deleted or anonymized.
7. User Rights
You have the right to:
• Access and request copies of your personal data.
• Request correction or updating of inaccurate data.
• Request deletion of personal data, subject to legal or regulatory requirements.
• Withdraw consent previously given for data processing.
To exercise these rights, please contact OEC’s Help-Desk Team at helpdesk@oec.gov.pk.
8. Third-party Links and Services
Our platform may contain links to third-party websites or services. We do not control these
third-party services, and this Privacy Policy does not cover their privacy practices. We
encourage you to review the privacy policies of third-party services you access via our platform.
9. Compliance with Standards
In the absence of a national data protection law in Pakistan, we adhere strictly to the Pakistan
Electronic Crimes Act (PECA) 2016 and internal data protection guidelines. Our practices
currently focus on necessity and security of data rather than GDPR-style compliance; however,
Page 2 of 3we are committed to adjusting our policies and practices to comply fully with any future
legislation.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. All updates will be published on
this page, and users will be notified via email or in-app notifications. Users are encouraged to
review this policy regularly.
11. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data
handling practices, please contact:
Overseas Employment Corporation (OEC),
6th Floor, EOBI House, Sector G-10/4, Islamabad, Pakistan
Email: helpdesk@oec.gov.pk
Phone: +92-51-9108xxx
This Privacy Policy is effective as of 24th April, 2025.