Effective Date: 26 Feb 2026
Padelza (“we”, “our”, “us”) is a padel court booking application operated by Soyamba Tech. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
We may collect and process the following types of personal information:
Full name
Email address
Phone number
Account login details
Court bookings and schedules
Payment details (processed securely via third-party providers)
Location data (if required for nearby court suggestions)
IP address
Device type and operating system
App usage data and interactions
We use your information to:
Create and manage your account
Process court bookings and payments
Send booking confirmations and updates
Improve app functionality and user experience
Provide customer support
Comply with legal obligations
We do not sell your personal information.
We may share your information with:
Padel court providers to facilitate your bookings
Payment processors to securely handle transactions
Service providers who help us operate the app
Legal authorities if required by law
We take appropriate technical and organizational measures to protect your personal information against:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no system is completely secure, and we cannot guarantee absolute security.
You have the right to:
Access your personal information
Correct or update your information
Request deletion of your data
Object to processing of your data
Withdraw consent at any time
To exercise these rights, contact us using the details below.
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and regulatory requirements
Padelza may use cookies or similar technologies to:
Improve user experience
Analyze app usage
Personalize content
You can control cookie settings through your device or browser.
Our app may contain links or integrations with third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies.
Padelza is not intended for users under the age of 18 without parental consent. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Any changes will be posted within the app and/or on our website.
If you have any questions or concerns about this Privacy Policy, please contact us:
Company: Soyamba Tech
Email: soyambatech@gmail.com
Phone: 072 896 5810
App Name: Padelza
By using Padelza, you agree to the collection and use of your information in accordance with this Privacy Policy.