If the idea of flying makes your heart race or your hands sweat, you’re not alone. Fear of flying affects millions of travelers every year. But there’s good news: you can now Overcome Fear of Flying with Air New Zealand’s Special Assistance, a service tailored for passengers who need a little extra comfort and emotional support while in the air. Whether you experience anxiety during takeoff, panic attacks at cruising altitude, or general nervousness about being in an airplane, this service is built around one goal—helping you feel calm, safe, and confident while traveling.
Flight anxiety isn’t just about fear—it’s often about uncertainty. Many nervous flyers are worried about the unknown: unfamiliar sounds, turbulence, the inability to leave the plane, or feeling trapped. Others may have experienced traumatic flights in the past or suffer from other phobias like claustrophobia or fear of heights. Whatever your situation, Air New Zealand doesn’t expect you to “just get over it.” Instead, they provide a support system that meets you where you are—with kindness and patience.
When you let Air New Zealand know you experience fear of flying, they make sure your journey is as smooth and reassuring as possible. Here’s how:
Pre-flight communication: When you book or manage your reservation, you can notify the airline of your needs.
Dedicated crew awareness: With your permission, the flight crew is informed so they can offer subtle, supportive care throughout the flight.
Pre-boarding options: You can board early to settle in without the rush and avoid the stress of crowded boarding lines.
Comfortable seating options: If available, you may request seating in areas that feel more spacious or calm, such as front rows or aisle seats.
Empathetic inflight support: Cabin crew can offer reassurance during turbulence, check in with you throughout the flight, or answer questions that help reduce your anxiety.
These small accommodations can make a significant difference. They’re not only practical but emotionally grounding—giving you peace of mind from check-in to touchdown.
Air New Zealand’s crew members are specially trained to assist passengers who face emotional or mental challenges while flying. That means they’re not just focused on safety—they’re focused on you. You’ll never be made to feel like a burden. In fact, you’ll be treated with the same dignity and respect as every other passenger—just with a little more personalized care. This is especially valuable for those who have avoided flying altogether. Whether it’s been years since your last trip or you’ve never flown at all, the airline’s gentle approach can help you take that first brave step forward.
You can request assistance during the booking process or by updating an existing reservation. The earlier you let the airline know, the more time they have to prepare the ideal support for your journey. If you prefer to speak directly with someone about the process, you can call +1–888–738–0817. A representative can explain how the service works, note your concerns, and ensure your preferences are added to your booking. They’ll also answer any questions you have—whether it’s about seating, what to expect in-flight, or how crew will assist you.
Flying shouldn’t feel like something you have to endure—it should feel like something you can do with confidence. With the right support, that’s possible. You can overcome fear of flying with Air New Zealand’s Special Assistance and finally feel in control of your journey. No more cancelling trips, avoiding opportunities, or missing important moments—just calm skies and the comfort of knowing you’re supported every step of the way.