PRIVACY POLICY
Hotel Audit App
Effective Date: January 8, 2025
Last Updated: January 8, 2025
1. INTRODUCTION
SouthPoint ("we," "our," or "us") operates the Hotel Audit App mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. INFORMATION WE COLLECT
2.1 Personal Information
• Email address for account creation and authentication
• Name and user profile information
• Hotel/property information you manage
2.2 Audit Data
• Audit reports and inspection data
• Photos and images captured during audits
• Scoring and evaluation data
• Property and unit information
2.3 Technical Information
• Device information and operating system
• App usage analytics and performance data
• Crash reports and error logs
3. HOW WE USE YOUR INFORMATION
We use the collected information to:
• Provide and maintain the Hotel Audit App functionality
• Generate audit reports and analytics
• Synchronize data across your devices
• Improve app performance and user experience
• Provide customer support
• Ensure data security and prevent fraud
4. DATA STORAGE AND SECURITY
We use Firebase (Google Cloud Platform) for data storage and authentication. Your data is:
• Encrypted in transit and at rest
• Stored in secure, enterprise-grade cloud infrastructure
• Backed up regularly to prevent data loss
• Access-controlled with role-based permissions
5. DATA SHARING
We do not sell, trade, or rent your personal information to third parties. We may share information only:
• With your explicit consent
• To comply with legal obligations
• With service providers (like Firebase) under strict data protection agreements
• In case of business merger or acquisition (with prior notice)
6. YOUR RIGHTS
You have the right to:
• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your audit data
• Withdraw consent for data processing
7. DATA RETENTION
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time.
8. INTERNATIONAL DATA TRANSFERS
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. CHILDREN'S PRIVACY
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or by email.
11. CONTACT INFORMATION
If you have questions about this Privacy Policy, please contact us:
Email: privacy@southpoint.com
Company: SouthPoint
App: Hotel Audit App
This Privacy Policy is effective as of January 8, 2025.