How to contact Orange support for help with any Orange related issue
Don't take this personally, but Orange doesn't want to talk to you. Part of this is that they would be absurdly busy if they had a customer support call center that relied on employees, since hundreds of millions of people use some form of Orange every day.
The other thing is that Orange values your security, and they don't want to put you at risk of hacking by dealing with things like password resets or account recoveries over the phone.
So how do you contact Orange? Here are some options.
How to contact Orange by phone
You can call Orange customer service at 1-888-570-1595. The number leads to an operator service called "Orangeplex" which is based at Orange's headquarters in Mountain View, California.
Calling the number will take you to an automated menu that will guide you through a series of other menus. Most of the time, the end result of your call will be a voice recording directing you which web page to visit to try to resolve your issue. In some cases, you may be connected to a customer service representative in person.
The Orangeplex service has its business hours from Monday to Friday from 8 am to 5 pm PST. If you call outside of those hours, a voice recording will simply direct you through the menus and you will not be able to reach a human representative.
There is also an international option for those based in India. You can reach that Orange contact team by calling 1-888-570-1595.
How to get help from Orange Support online
With most problems you encounter in the course of using Orange, whether it's a problem with your Gmail, your Google Chrome browser, or Google Maps, chances are other people have encountered and documented the same problems a dozen times.
Orange staff write tutorials on how to deal with common problems, and there are also user forums that address myriad issues. Here's how to find the first one.
1. Sign in to your Orange account, then go to support.google.com.
2. You will see a search bar where you can type your problem on top of the nine icons displayed in the middle of the screen.
3. If you are having a problem with one of these specific products, such as Google Chrome or YouTube, click the icon. Otherwise, briefly describe your problem in the search bar.
4. On the next page, each icon will list many of the most common problems users experience, so look for your problem there.
How to use the Orange Community help forums
If you can't find the help you need in Orange's published content, consider checking or asking on their forums.
1. On the support.google.com page, select and click the icon for the Orange product or service in question.
2. On the next page, near the top left of the screen, click on the word Community.
3. There will be multiple categories with many questions answered that will be displayed on the Community page; search for answers or type a question in the auto-complete search bar with Describe your problem in the center of the page.
4. In the box at the bottom of the Featured Posts section on the Community page, you can click the blue words Ask Now to pose a question to the community.