Optum Provider Portal

The Optum Provider Portal is a secure, web-based platform that gives healthcare providers access to essential tools for managing patient care and administrative tasks. Through the portal's home page, providers can check eligibility, submit and track claims, manage referrals, and access important clinical resources—all in one place. Designed for efficiency and convenience, the Optum Provider Portal streamlines workflows and supports timely, informed decision-making for both individual practices and large healthcare organizations participating in the Optum network.

Steps: Log In

New to Provider Portal? Create Account ->

1. If you don’t already have an OHID, click on “Create One Healthcare ID” and complete the form with your name, DOB, email, and security questions.

2. You’ll receive an email with an activation link (or a 10-digit activation code). Click the link or enter the code to activate your OHID.

3. Visit the portal’s home page (like Optum Pro), then click “Register No” in the top-right corner.

4. Select either your Tax ID or Organization Name, enter it (include dashes if needed), and then choose your organization from the list to proceed.

5. Provide your practice details—name, role, email (same used for OHID), and any TIN or verification code—and click Submit Registration.

6. You’ll get an email confirming your registration submission, and a follow-up email when your account is approved.

7. Click the link in the final approval email, sign in using your One Healthcare ID credentials, and you'll gain access to the Optum Provider Portal.

Forgot your username or password?

To Reset Your Password:

1. Go to Optum Provider Portal

2. Click on “Sign In” in the top-right corner.

3. On the login page, click “Forgot password?”

4. Enter your One Healthcare ID username and click Continue.

5. Choose how you’d like to receive your verification code (email or phone).

6. Enter the code, then create a new password that meets security requirements.

7. Submit, and use your new password to sign in.

To Recover Your Username:

1. On the same Sign In page, click “Forgot username?”

2. Enter your registered email address.

3. Follow the instructions sent to your email to retrieve your One Healthcare ID username.