Online Download [BEST] Light Bill

The AutoPay feature allows you to pay your bills with automatic debits from your bank account. With AutoPay, you will not have to remember to pay your bill. There are no service fees and you will receive a reminder email prior to the automatic debit.

If you cannot pay your utility bill in full, there are payment plans available. You may enter into a plan from the online payment portal, by using the automated phone system at 312.744.4426, or in person at any of the neighborhood payment centers or City Hall.

Online Download Light Bill

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The city had a network computer breach at the beginning of June that blocked access to the utility billing system and to the customer usage data. As a result, we could not access user history, enter updated meter readings or send out bills.

Yes, re-reads are available if customers have questions about the accuracy of their bills. Please call the Utility Customer Service Office at 318-441-6310 or use the AlexConnects App to request a re-read.

This option a llows the user to create a profile for a Dothan Utilities account. Customers will have capability to view bills, set up account alerts, manage auto payment and make payments. Please have your Dothan Utility bill handy when creating the profile.

The Budget Billing Plan offers eligible customers the opportunity to pay for their annual electricity service across 11 equal monthly payments. Budget Billing Plan does not reduce the amount of your bill - you're still responsible for paying the full cost of the energy you use, but you can split the cost into equal payments throughout the year.

To pay your City of High Point utility bill online, you may use our Customer Portal powered by Paymentus. The Customer Portal offers options to make a quick one-time payment, or you can save your payment information so it will be readily available for you each month. These services are provided at no charge to you. Other options include eBill notifications via email or text and AutoPay (monthly credit/debit card draft).

2. If you are making a payment on a shut-off notice, you must change the date on the payment screen to be today's date. If you do not change the date, the payment will not be processed in time to prevent your service from being turned off. Contact the Utility Customer Service Department at 1-989-894-8104 after making the payment to provide the online confirmation number immediately.

The City of Henderson works with VPS, a third party automated payment service, to offer payment options for customers interested in paying their bill online using the Internet or by using an automated phone service. VPS accepts Visa, MasterCard, Discover, and electronic checks. VPS will charge a convenience fee for each transaction. For additional information please read the Frequently Asked Questions about Electronic Payments.

Frequently Asked Questions (FAQs)

As of August 1, the city upgraded its utility billing system and changed its payment processing company (provider) to Paymentus. Please find the most commonly asked questions and answers (FAQs).

How do I set up Auto Pay?

To register and make a payment, please access cityofwinterpark.org/billpay or visit Customer Service in person at City Hall located at 401 S. Park Ave. When you register online, you must have your account number and include dashes when entering the information into Paymentus.

Once you have registered, you may make a payment online or call the Paymentus toll-free number at 1-888-481-1472. For your convenience, please access the step-by-step enrollment instructions at cityofwinterpark.org/billpay.

Do ALL customers have to register with Paymentus?

No, all customers do not have to register with Paymentus. Customers who would like to enroll in Auto Pay, view their bills online, pay bills online, or have their information stored to pay online would need to register. Registration is not required for one-time online payments or payments sent by mail. Residential and commercial customers with new accounts with the city must wait to receive their first bill before registering.

How do I register with Paymentus?

To register and make a payment, please access cityofwinterpark.org/billpay or visit Customer Service in person at City Hall located at 401 S. Park Ave. Once you have registered, you may make a payment online or call the Paymentus toll-free number at 1-888-481-1472. For your convenience, please access the step-by-step enrollment instructions at cityofwinterpark.org/billpay.

Where is the graph (block chart & number of days) on the bill?

Many customers have inquired about bringing back elements of the bill that they found helpful. We thank customers for their feedback and are exploring redesigning the bills to include these important elements.

Stormwater Fee

The city is performing stormwater audits using a new GIS tool that offers more accurate and equitable data. As a result, customers may see adjustments made to their monthly bill over the next several months as it relates to their stormwater fees.

The Direct Pay Plan offers all residential and commercial customers served by Riverside Public Utilities the ability to have their utility payment paid directly from their preferred checking, savings and loan or credit union account. You no longer need to write a check to pay your utility bill. You will save the environment, time and money and this convenient and secure service is absolutely free. See how it all works.

Prior to your activation in the program, you will receive a pre-notification statement that must be paid. Bill statements following that statement will show you that no payment is due, but that Riverside Public Utilities will soon draft monies from your account. Payment draft dates may vary slightly from month to month depending on meter read dates and billing dates.

You can set the maximum payment level we take out (must be $25 or more) so you know exactly how much money Riverside Public Utilities is taking out of your account each month. Plus, you may increase or decrease your maximum payment level whenever you want (e.g., during seasonal high or low periods of use). Customers may drop out of Direct Pay at any time and return to normal billing procedures. To avoid any unwanted drafts, please notify the Customer Service Department at least 48hrs before your scheduled draft.

If you have any bills that are over your pre-set level, your account will be suspended from Direct Pay - which means you'll be responsible for paying your bill using an alternate method. If the bill is not paid, the account will be subject to normal collection activity. Once your bill is paid, we will resume drafting based on your Direct Pay options.

How does the Level Pay Plan work?

Riverside Public Utilities will calculate a set amount for customers to pay, based upon the qualifying customers' past billing statements. Once the Utility account has been established for the Level Pay Plan, customers will begin to pay their set amount on the first bill statement after enrollment. Customer usage will be evaluated throughout the year and if average usage increases significantly, level pay amounts may be adjusted accordingly to avoid a large final settlement bill. At the end of 12 consecutive months*, customers will receive a settlement bill statement reflecting a debit or credit, based on the difference of actual usage versus amounts paid throughout the year.

* Settlements may be pushed out beyond 12 months by the Utility company as needed.

Can I combine plans?

For even more worry-free bill paying, customers can combine the Level Pay Plan with our Direct Pay Plan and have the same amount automatically deducted from their existing checking or savings accounts.

If you have any questions regarding your bill for electric or water consumption and/or city services charges, you may request an explanation and/or investigation from Customer Service within 5 days after receiving the bill.

Should you have any questions regarding this bill for electric or water consumption and/or city services charges, you may request an explanation and/or investigation from Customer Service within 5 days after receiving the bill.

You can pay your utility bill online using our Online Bill Pay system. Please note that online payments may take a day to process before appearing on your credit card statement. Register for online payments.

One of the easiest ways to save energy at home or at work is to assess your energy use behaviors and try to avoid the ones that use energy unnecessarily. This could include leaving the lights on after exiting a room or even turning multiple commercial-grade air conditioning units on at the same time. Here are some other common energy wasting behaviors.

Memphis Light, Gas and Water offers many payment channels and options to make paying your utility bill fast, easy and convenient. You can also view a summary of these options in our Payment Option Comparison table or click a link below for more details.

Pay electronically:

Customers who sign up for MLGW's My Account electronic bill payment service can view and pay their bill online. Payment methods offered are bank checking or savings account, Visa, MasterCard credit or debit card, Discover card, and ATM debit card (displaying the Star, Pulse or NYCE logos). There is no fee to the customer for these payments. Please note that only Residential Accounts can currently be paid with Credit and Debit cards.

You can make one-time payments or set up recurring payments from the payment methods listed above. If you make a one-time payment and select the current day as your pay date, your payment will be noted on your account within one hour. Payments made after 3:00 p.m. Central Time will be processed the next business day.

Payments can be scheduled to pay any day up to the bill due date. Payments scheduled for any day other than the current date will be noted on your account by 8:00 a.m. Central Time on the pay date you selected. You can elect to have your paper bill stopped. If you elect paperless billing, your bills will be stored for twelve months. If you choose, you can receive payment reminders through your e-mail five days before your bill is due. 17dc91bb1f