Effective Date :- 27/09/2026
Welcome to One Time English ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://onetimeenglish.com/) or use the One Time English mobile application (the "App").
Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
We may collect information about you in a variety of ways when you use our App and website. The information we may collect includes:
A. Personal Data
When you register for an account, subscribe to a course, or participate in our "Refer & Earn" program, we may ask you to provide personally identifiable information, such as:
* Name
* Email address
* Phone number
* Account password
* Payment or payout information (strictly for processing "Refer & Earn" rewards)
B. Learning & Usage Data
To provide you with a seamless learning experience, we automatically track your progress within the App. This includes:
* Courses enrolled in and completed
* Worksheet scores and completion status
* Video watch history and timestamps (so you can resume where you left off)
* eBook reading progress and unlocked levels
C. Device and Log Data
Like most mobile applications, our servers automatically collect information when you access the App. This may include:
* Device type and model
* Operating system version
* IP address
* App crash reports and performance data
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
* Create and manage your account.
* Deliver educational content, video lessons, and interactive worksheets.
* Track your learning progress, levels, and achievements.
* Operate and manage the "Refer & Earn" program, including tracking referrals and processing rewards.
* Identify and fix app crashes or bugs to improve performance.
* Send you administrative emails, such as account updates, password resets, or security alerts.
3. Third-Party Services
We may share your information with third parties that perform services for us or on our behalf. The App uses third-party services that may collect information used to identify you.
(Note for developer: Keep the ones you actually use and delete the rest)
* Google Play Services: Used for app distribution and billing.
* Firebase / Google Analytics: Used to track app usage, user behavior, and crash reports.
* Video Hosting Providers: Used to securely stream our HD video lessons to your device.
* Payment Gateways: Used to process course purchases or referral payouts securely.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Data Retention and Deletion (Google Play Data Safety Requirement)
We keep your personal information only for as long as we need it for legitimate business purposes and as permitted by applicable law.
Account and Data Deletion:
You have the right to request the deletion of your personal data. If you wish to delete your One Time English account and all associated learning progress, you can do so by:
* Navigating to the "Account Settings" or "Profile" section within the App and selecting "Delete Account."
* Emailing us directly at [Insert Contact Email] with the subject line "Account Deletion Request."
Upon receiving your request, we will permanently delete your account, learning progress, and personal data from our active databases, except for data we are required to retain for legal or financial (e.g., referral payout) records.
6. Children’s Privacy
Our App is designed for English learners of various ages. However, we do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us
.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
One Time English
* Email: englishgrowup.com@gmail.com
* Website: https://onetimeenglish.com/