Privacy Policy

Effective February 29, 2024

Epix Apps:

Epix Apps offers the Electricity Bill at OneClick app in Pakistan is a Free online service.

User Agreement:

By using the service, users agree to the Privacy Policy, which outlines the collection, use, and disclosure of Personal Information. The purpose of data collection is solely for improving the service.

Personal Information:

The purpose of data collection is solely for improving the service.

Third-Party Sharing:

we do not share user data with any third parties unless specified in the policy.

Terms and Conditions:

The terms mentioned in the privacy policy align with those in the Terms and Conditions available on the Electricity Bill at OneClick in Pakistan platform.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application refers to Electricity Bill at OneClick, the software program provided by the Company.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Electricity Bill at OneClick.
Country refers to: Pakistan
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, save your bill with name and phone number).
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information Collection and Use

To enhance user experience, our app may collect personally identifiable information (PII) from users.
The collected information will be retained and used according to the terms outlined in your privacy policy.

Third-Party Services:

Our app utilizes third-party services that may collect data for identification purposes.
Specifically, the following services are mentioned:

Links to Third-Party Privacy Policies:

Users should refer to the privacy policies of these third-party service providers for detailed information on data collection, usage, and security.

No Data Shared with Third Parties

We do not share any app data or user data collected by the App with third parties.

Collecting and Using Your Personal Data

Types of Data Collection

Our app "Electricity Bill at OneClick" collect certain user data to enhance the functionality of the service. The user data collected includes.

Personal Data
- - Name.
  - Phone Number
  - Any other information you voluntarily provide to us.

App Info and Performance
- - Crash logs.
  - Diagnostics
  - Other app performance data

App Activity
- - App interactions
  - In-app search history
  - Installed apps.
  - Other user-generated content
  - Other actions

Device or Other IDs
- - We may collect device or other IDs for the purpose of providing and improving the service.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Why We Collect Your Data or Purpose of Data Collection

we may use Personal Data for the following purposes in App:

Name:

To enhance user experience, our app may collect personally identifiable information (PII) from users.
The collected information will be retained and used according to the terms outlined in your privacy policy for example( When you enter your bill reference number, we will provide you with the services of our app to save your bill in your name within the app. This may include the collection of your name, or any other identifying information associated with your bill reference number).

Phone Number:

As part of our app's functionality to provide better services, before you can check any bill using the app, you will be asked for your phone number. The collection of your phone number serves the purpose of facilitating the bill-checking process within the application. It allows us to verify your identity and provide you with accurate and personalized bill-related information.

Retention of Personal Information:

Your phone number will be retained only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

Accessing and Updating Your Information:

You may access and update your phone number within the app's functionality or by contacting us by email.

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

For Personalization of User Experience

We may use personal information provided by users to personalize their experience within the application.

For Analytics of App Usage:

We utilize this user data to understand how users interact with our application, including but not limited to feature usage, app health monitoring, bug diagnosis and resolution, crash analysis, and performance improvements for future updates.

For Developer Communication

Our application facilitates communication with developers and may collect personal information exchanged during these communications. This includes but is not limited to emails, messages, or any other form of communication.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Data

We value your trust in providing us your Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Data Retention

We retain the app information like app activity, app behavior, device and id's only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

Age Restriction:

The Application is intended for use by individuals who are at least 18 years old. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to promptly remove that information from our records.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Device Information

The Application may collect certain information automatically from your device, including but not limited to the device model, operating system version, unique device identifiers, and information about the occurrence of application crashes or analytics. This information is used solely for the purpose of improving the Application's performance and user experience. It is not linked to any personally identifiable information.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service
To provide the Service on our behalf
To perform Service-related services
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Third Party Privacy Policies

EpicX App Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

To review the privacy policy of third-party websites, please visit the following link:

Source of information (google.com)

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

Disclaimer

We do not represent any government entity. All the information provided in this application is hosted on public domains and copyright by their respective owners. We do not claim rights to any information provided in the application. We provide an organized way of browsing and no assurance is given that the information provided is the same as expected.

If you have any questions or concerns or inquiries regarding this Privacy Policy or the practices of the Application,

please contact us at

By Email: epicssapps@gmail.com