Privacy Policy
Last Updated: March 4, 2026
Omi Live - Companion, Express (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our mobile application.
⸻
1. Information We Collect
We may collect the following types of information when you use the app.
1.1 User-Provided Content
When using the AI chat features, the following information may be collected:
• Messages and prompts you send to AI characters
• Images you upload or generate within the app
• Feedback or support requests you submit
This information is used to generate AI responses and provide the core functionality of the app.
⸻
1.2 Usage Information
We may collect certain technical and usage information automatically, including:
• Device type
• Operating system version
• App version
• General usage analytics
This information helps us improve app performance and user experience.
⸻
1.3 Purchase Information
If you purchase subscriptions or in-app credits, payments are processed by Apple through the App Store. We do not collect or store your payment information.
Apple may provide us with limited purchase confirmation information necessary to enable purchased features.
⸻
2. How We Use Information
We use the collected information to:
• Provide AI chat and image generation services
• Generate responses from AI characters
• Improve AI performance and user experience
• Provide customer support
• Maintain app security and prevent misuse
• Process in-app purchases and subscriptions
⸻
3. AI Processing and Third-Party Services
To provide AI functionality, certain user content may be processed by AI systems.
This may include:
• Chat messages
• Prompts
• Images provided by the user
These data are used only for the purpose of generating AI responses and improving the service.
We require any service providers involved in processing this data to maintain appropriate privacy and security protections.
User data is not sold to third parties.
⸻
4. Data Sharing
We do not sell or rent personal information to third parties.
We may share limited data only in the following circumstances:
• With service providers that help operate AI functionality or infrastructure
• When required by law or legal process
• To protect the safety and security of our users and services
All third-party service providers are required to maintain appropriate confidentiality and security measures.
⸻
5. Data Retention
We retain user data only for as long as necessary to provide the service and improve the app.
If you stop using the app, data may be deleted or anonymized within a reasonable period unless retention is required by law.
⸻
6. User Consent
By using the AI chat features of Omi Live - Companion, Express, you acknowledge that messages, prompts, or images you provide may be processed by AI systems in order to generate responses.
Users should avoid sharing sensitive personal information when interacting with AI characters.
⸻
7. Children’s Privacy
This app is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.
⸻
8. Security
We implement reasonable technical and organizational measures to protect user information from unauthorized access, loss, misuse, or alteration.
However, no system can be completely secure, and we cannot guarantee absolute security.
⸻
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are made, we will update the “Last Updated” date.
Continued use of the app after updates indicates acceptance of the revised policy.
⸻
10. Contact Us
If you have any questions about this Privacy Policy or data practices, you can contact us at:
Email: toys@aothia.com