Effective Date: 1 October 2025
Welcome to OM Shiv Giri Jewellers (“we,” “our,” “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (iOS and Android), website, or related online services.
If you do not agree with the terms of this Privacy Policy, please do not use our application or services.
Business Name: OM Shiv Giri Jewellers
Address: A-5/25, Krishna Nagar, Delhi, India 110051
Email: shivgirijewels25@gmail.com
Phone: +91 9999841727, 011-41528555
We collect the following types of information to provide and improve our services:
Name
Contact details (phone number, email address)
Postal or billing address
Payment and transaction information (e.g., card details, purchase history)
Device model, operating system, app version
Unique device identifiers (e.g., advertising ID)
IP address and usage data (e.g., pages viewed, actions taken)
If you enable location access, we may collect your approximate or precise location to improve delivery, pickup, or store-finder functionality.
You can disable location permissions anytime in your device settings.
We use your data to:
Process and fulfill orders or services
Communicate updates, offers, or promotions (with your consent)
Respond to customer support requests
Improve app functionality and personalize your experience
Prevent fraud, ensure security, and comply with legal obligations
We do not sell your personal information. However, we may share it in these cases:
Service Providers: To trusted partners who help us process payments, deliver orders, or send communications.
Legal Requirements: When required by law or government authorities.
Business Transfers: If we undergo a merger, acquisition, or asset sale.
All third parties are obligated to maintain the confidentiality and security of your data.
We use appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or disclosure. However, no system is 100% secure.
We retain your personal data only as long as necessary for legitimate business purposes, legal compliance, or dispute resolution.
Our app and services are not directed to children under 13 years of age, and we do not knowingly collect their data. If you believe a child has provided personal information, please contact us for immediate deletion.
You may:
Access and correct your personal information
Request deletion of your account and data (subject to legal obligations)
Opt-out of marketing communications anytime via in-app settings or email unsubscribe links
Control permissions (camera, storage, location) directly through your device settings
We use cookies or similar technologies to improve performance, personalize your experience, and analyze app usage. You may disable cookies in your browser or device settings, though some features may not function properly.
Our app may include links or integrations to third-party services (e.g., payment gateways, analytics tools). We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
Your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws.
We may update this Privacy Policy periodically. The revised version will be posted within the app and on our website with the updated effective date. Continued use of the app means you accept the updated terms.
If you have questions, complaints, or requests about this Privacy Policy or your data, please contact us:
OM Shiv Giri Jewellers
A-5/25, Krishna Nagar, Delhi, India 110051
📧 shivgirijewels25@gmail.com
📞 +91 9999841727, 011-41528555