I am an experienced virtual assistant with a strong background in business operations, customer support, and lead generation. My expertise lies in managing complex projects, collaborating with diverse teams, and optimizing processes. Proficient in Google Workspace, Microsoft Office Suite, and various project management tools, I excel in verbal and written communication. I am adept at managing multiple calendars across different time zones, organizing travel arrangements for senior executives, and enhancing organizational efficiency.
Orderific
Virtual Assistant (Customer Support)
Used templates to input menu and pictures for restaurants on Orderific website.
Provided customer support through emails, telephone calls, and live chats.
Conducted data entry and lead generation for restaurant brand’s contacts and influencers.
Performed QA software testing to identify and resolve bugs.
Designed personalized restaurant websites.
House of Raidot
Customer Service Representative (Virtual)
Served as the intermediary between the company and customers.
Attended to enquiries via emails, telephone calls, and chats.
Provided outstanding customer support.
Managed the social media pages (Instagram, facebook and Tiktok)
Foursquare Convention Body
Administrative Assistant (Hybrid)
Managed day-to-day administrative tasks including answering phone calls, responding to emails, and maintaining office supplies.
Assisted in drafting and distributing communications.
Scheduled meetings, coordinated calendars, and handled logistics for events.
Foursquare Oregun District
Administrative Assistant (Hybrid)
Scheduled appointments, prepared documents for meetings, and assisted with correspondence.
Assisted in financial management tasks including maintaining records and preparing budgets.
Pearls and Rubies Foundation
Project Manager (Volunteer)
Planned and executed programs, estimated costs, and developed project budgets.
Organized and motivated the team and managed time effectively by setting realistic deadlines.
EDUCATION
Bachelor of Science (B.Sc.) in Computer Science with Economics
Obafemi Awolowo University, Ile Ife, Osun State, Nigeria
National Diploma (OND) in Computer Science
Yaba College of Technology, Yaba, Lagos
Certificate in Project Management
LinkedIn Learning
Certificate in Customer Relationship Management
Side Hustle
SKILLS
Google Workspace
Microsoft Office Suite
Project Management Tools
Customer Service/ Support
Data Entry
QA Software Testing
Calendar Management
Zoom
Loom Video
Zoiper4
Slack
Time Management Skill
Leadership Skill
Verbal and Written Communication Skill
Project Management skill
Team Work
Administrative Skill
Organizational Skill