There was no official position for an IT professional on the rig, but the demand for technical support was undeniable. So, while I collected rock samples and logged geological data like any other sample catcher, I also became the go-to person for just about every technical hiccup onsite.
Wearing Multiple Hats on the Rig
My job description quickly expanded far beyond collecting samples. Here’s a glimpse into my day-to-day responsibilities:
Diagnosing and repairing depth encoders, pit sensors, and stroke counters
Troubleshooting gas system errors and ensuring gas monitoring systems run smoothly
Fixing and maintaining computer networks and rig software systems
Installing and configuring software to support the mudlogging process
Providing tech support for hardware failures, communication breakdowns, and data transmission issues
Most of these systems are crucial to real-time decision-making on the rig. A malfunctioning sensor or a software error can delay operations or compromise data quality—so my ability to jump in and fix things has become essential.
Turning a Challenge Into a Strength
Initially, it wasn’t easy. I had to earn trust, adapt quickly, and learn about the equipment used in the mudlogging process—some of which I’d never seen before. But instead of seeing my dual-role as a burden, I saw it as a chance to grow, make an impact, and prove that versatility is an asset in any industry.
Over time, I became known not just as a sample catcher, but as the “tech backbone” of the rig.
Tips for Thriving in a Role Beyond Your Job Title
Embrace Learning: Never stop expanding your knowledge. Whether it's a sensor manual or a new software tool, treat every issue as a learning opportunity.
Be Proactive: Don’t wait to be asked. Step up when you see something broken or not working right.
Stay Humble and Curious: It’s okay not to know everything. Ask questions, seek advice, and build connections with more experienced colleagues.
Document Everything: Create guides and records of fixes. It saves time, helps others, and builds your credibility.
Build Trust Through Reliability: If people know they can count on you, opportunities will come your way—even if they weren’t in the original job description.