PRIVACY POLICY
1. Introduction: This Privacy Policy (“Policy”) governs the collection, use, and disclosure of personal and non-personal information by Offline (the “Company”), the entity owning and operating the "Offline: Files, Browser, Docs" app (the “App”). This Policy is crafted in compliance with the Personal Data Protection Law of the Kingdom of Saudi Arabia (“KSA PDPL”), the General Data Protection Regulation (“GDPR”) of the European Union, and the California Consumer Privacy Act (“CCPA”). By accessing or using the App, you (“User”) agree to the terms outlined in this Policy.
2. Definitions:
◦ Personal Data: Refers to any information relating to an identified or identifiable natural person.
◦ Processing: Refers to any operation or set of operations performed on personal data.
◦ Data Controller: Refers to the entity that determines the purposes and means of the processing of personal data.
◦ Data Processor: Refers to the entity that processes personal data on behalf of the data controller.
◦ Consent: Refers to the user’s express agreement to the processing of their personal data.
3. Data Controller Information: The data controller responsible for your personal data is:
◦ Company Name: Offline
◦ Address: [Saudi Arabia]
◦ Email: [offlineapp@hotmail.com]
4. Personal Information Collected: The App may collect various types of personal information from you for the purpose of providing and improving our services. The personal information may include, but is not limited to:
◦ Contact Information: Such as your name, email address, phone number, and other similar information.
◦ Account Information: If the app requires account creation, information required for setting up and managing your account.
◦ Usage Information: Information about how you interact with the app, such as the features you use and the time spent on the app.
◦ Device Information: Information about the device you use to access the app, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
5. Non-Personal Information Collected: The App may also collect non-personal information, which does not identify you personally, such as:
◦ Aggregate Usage Data: General tracking information about app usage like the date and time the app accesses our servers and which services and features of the app were used.
◦ Technical Log Data: Technical log information, including the IP address of your device, may be collected to support the functionality of the app.
6. Purpose of Data Collection: The primary purpose of collecting your personal and non-personal information is to provide, maintain, and improve the App and its services. This includes, but is not limited to:
◦ Ensuring the App's functionality and user-friendly interface.
◦ Providing customer support and responding to inquiries.
◦ Detecting and addressing technical issues.
◦ Enhancing user experience and providing personalized features.
◦ Conducting analysis and research to improve the App.
◦ Complying with legal obligations and enforce our terms and conditions.
7. Data Protection Principles (KSA PDPL): In accordance with the KSA PDPL, we adhere to the following data protection principles:
◦ Lawfulness, Fairness, and Transparency: Processing personal data lawfully, fairly, and in a transparent manner.
◦ Purpose Limitation: Collecting personal data for specified, explicit, and legitimate purposes and not processing it further in a manner incompatible with those purposes.
◦ Data Minimization: Processing personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
◦ Accuracy: Keeping personal data accurate and up to date.
◦ Storage Limitation: Storing personal data for no longer than is necessary for the purposes for which it is processed.
◦ Integrity and Confidentiality: Ensuring the integrity and confidentiality of personal data through appropriate security measures.
8. Lawful Basis for Processing (GDPR): Under the GDPR, the lawful bases for processing your personal data include:
◦ Consent: Where you have given clear consent for processing your personal data for a specific purpose.
◦ Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
◦ Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
◦ Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms requiring the protection of personal data.
9. Consumer Rights (CCPA): If you are a California resident, you have certain rights under the CCPA, including:
◦ The right to know what personal information is collected, used, shared, or sold.
◦ The right to delete personal information held by us.
◦ The right to opt-out of the sale of your personal information.
◦ The right to non-discrimination in terms of price or service when you exercise a privacy right under CCPA.
10. Consent: Your consent is sought before collecting and processing personal information wherever required. You have the right to withdraw your consent at any time. However, withdrawal of consent may result in certain features of the App becoming unavailable to you.
11. Data Retention: The Company will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. The retention period is determined based on the type of information, the purpose for which it is used, and as required by applicable laws. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
12. Data Security: We prioritize the security of your data and implement a variety of security measures including encryption, firewalls, and secure socket layer technology to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure and we cannot guarantee its absolute security.
13. Third-Party Access: We may share your personal information with third parties under the following circumstances:
◦ With your consent.
◦ To comply with legal obligations or respond to lawful requests by public authorities.
◦ To enforce our Terms and Conditions, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
◦ In connection with any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
14. International Data Transfers: Your personal information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
15. User Rights: You have certain rights concerning your personal information, subject to local data protection laws. These may include the following rights:
◦ To access your personal information.
◦ To rectify the information we hold about you.
◦ To erase your personal information.
◦ To restrict our use of your personal information.
◦ To object to our use of your personal information.
◦ To request the transfer of your personal information to another party.
16. Children’s Privacy: The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers.
17. Cookies and Similar Technologies Reference: Our use of cookies and similar technologies is outlined in a separate Cookie Policy, which is accessible [here]. We encourage you to review the Cookie Policy to understand how we use cookies and other tracking technologies.
18. VPN Services: If the App provides VPN services, it will operate under specific privacy practices to ensure the security and confidentiality of user data during transmission. The practices will include encryption of data, non-logging of user activity, and other measures to protect user privacy.
19. VPN Policy (if applicable):
VPN Usage Data:
• We may collect information regarding your VPN connections for the purpose of providing a stable and secure VPN service. This data may include connection timestamps, bandwidth usage, and session duration.
Data Encryption:
• Our VPN service employs strong encryption to secure the data transmitted over our VPN tunnels. We prioritize user privacy and ensure that your data remains encrypted and secure from unauthorized access.
No-Logging Policy:
• We adhere to a strict no-logging policy where no user activity is logged or stored. We do not monitor, record, or store logs for any VPN user’s activity.
VPN Server Locations:
• We may provide multiple server locations for VPN connections. Your data may be routed through servers located in different countries based on your selection.
20. User Registration and Account Management (if applicable): If the App requires user registration, we will collect information necessary for account setup and management. This may include your name, email address, and other relevant information. Account data will be used to personalize your experience, provide support, and maintain the security of your account.
21. Contact Information: If you have any questions or concerns regarding this Privacy Policy or our data practices, you may contact us at:
◦ Email: offlineapp@hotmail.com
◦ Email: Gosaeeed@gmail.com