Welcome to Off Grid ("we", "our", or "the App"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.
Off Grid is an event and booking platform that connects Users, Influencers, and Service Providers. By using our application, you agree to the practices described in this Privacy Policy.
Depending on your role and usage of the app, we may collect the following information:
Users may provide:
Name
Email address
Phone number
Profile information
Booking details
Event participation information
Payment and transaction details
Influencers may provide:
Name and profile details
Social media information
Professional information
Content-related information
Event participation details
Availability and booking information
Service Providers may provide:
Business name and profile information
Service details
Business location and address (where required)
Availability information
Pricing and booking details
Service-related content
When you create, manage, or participate in events and bookings, we may collect information related to:
Event details
Booking requests
Booking history
Event attendance information
Communication related to bookings
Payment and transaction records
This information helps us provide, manage, and improve our event and booking services.
With your permission, we may collect location information to provide location-based features, such as finding nearby services, events, or improving booking experiences.
You can control location permissions through your device settings.
We use collected information to:
Create and manage user accounts.
Provide services between Users, Influencers, and Service Providers.
Process event bookings and transactions.
Allow Service Providers to manage their services.
Allow Influencers to manage their profiles and event participation.
Improve app functionality and user experience.
Send important notifications and updates.
Provide customer support.
Maintain security and prevent fraudulent activities.
Payments may be processed through third-party payment providers. We do not store complete payment card information. Payment providers handle payment processing according to their own privacy policies and security standards.
We do not sell your personal information.
We may share information only:
Between Users, Influencers, and Service Providers when required to complete bookings or provide services.
With trusted third-party service providers that help us operate the app.
When required by law or to protect our rights and users' safety.
Off Grid may use third-party services such as authentication providers, cloud storage, analytics services, payment providers, and notification services. These services may collect information according to their own privacy policies.
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no electronic storage method is completely secure.
Users may request deletion of their account and associated data by contacting us through the support information provided in the application.
Off Grid is not intended for children under the minimum age required by applicable laws. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
If you have questions regarding this Privacy Policy or your data, please contact us through the support information available in the app.