Contact:
Email: octa@gmail.com
Note: Octa is currently in the very early stage of development which might cause issues, but users who continue to use the app in the early days will receive free features after they are introduced.
Also, we are constantly working to improve the app, so please send us your feedback to octa@gmail.com. Your input is valuable to us.
FAQ:
What if my opponent does not show up?
If your opponent does not show up for the scheduled match, please contact us at octa@gmail.com as soon as possible. We will investigate the situation and take appropriate action to ensure fair play on our platform.
What if my opponent marked different score than we previously agreed on?
In the event of a score discrepancy, please contact us at octa@gmail.com with evidence of the agreed-upon score. We will investigate the situation and take appropriate action to ensure fair play on our platform.
How does Octa determine my skill level?
Octa determines your skill level based on factors such as how often you train, whether you have competed in tournaments, and any qualifications or achievements you have.
Can I choose my own opponents or is the platform responsible for matching me with opponents?
Our matchmaking system helps users find opponents who are at a similar skill level and have similar interests. However, you also have the option to search for opponents yourself and challenge them to compete.
Can I decline an offer to compete if I don't feel comfortable or ready?
Yes, you can decline offers to compete if you don't feel comfortable or ready. However, keep in mind that you have a limited number of declines for the “competitive” mode to ensure fairness in the ranking system.
Is there a ranking system in place on Octa, and if so, how does it work?
Yes, Octa has a ranking system in place. Your ranking is based on your performance in 1-on-1 competitions. The more you win, the higher your ranking will be. The leaderboard feature tracks users' rankings and achievements in 1-on-1 competitions, and provides incentives and rewards for top performers.
What sports are currently supported on Octa?
At the moment, the only sport supported on Octa is martial arts.
Are there any fees associated with using Octa?
Currently, there are no fees associated with using Octa.
Is Octa available in my location?
Octa is available in most locations worldwide.
Can I use Octa to compete in any sport, or are there limitations?
At the moment, the only sport supported on Octa is martial arts.
Is Octa only for individuals, or can teams also participate?
Octa is designed for individuals to compete.
Is there a way to report any issues or concerns on the Octa platform?
If you have any issues or concerns on the Octa platform, please contact us at octa@gmail.com and we will assist you as soon as possible.