Nuuo Playback Software Download [PATCHED]

I have tried to access the sever using four different PCs. With two, the ActiveX plugin downloaded and installed without issue and things work just fine. On the other two, the same error occurs: I am prompted to download and then install the ActiveX plugin, but after that process completes, a broken image is displayed in the playback window and 'Done' is displayed on the status bar.

Also... in the Nuuo console you can configure various network/ remote settings under Config/ Network Service. Try changing the Live Streaming/ Remote playback ports to something different than default. Don't forget to adjust your router's port forwarding accordingly. Verify proper communication on www.CanYouSeeMe.org

Nuuo Playback Software Download

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On the map, right-click on a camera and choose Open Playback Window, then choose from a sub-menu. Options include pre-defined time frames (1, 5, min., etc.) in addition to Custom that allows a calendar / time selector. Once a desired time frame is selected, the playback window appears providing controls that also include a snapshot and export feature.

Both the live and playback windows provide an export button, represented by a file folder icon. The formats to export video are .asf and .avi, which should be compatible in most commercial off the shelf media player such as Windows Media Player or VLC.

NCS Client is specifically for event management so this if far from a DVR. However, contrast this to the other applications such as the live monitoring and playback clients. These run in full screen and controls are generally on on screen. In these cases, it is much like a DVR.

However, there are some fragmented aspects within the NCS Client. For example, playback is offered but via launching Remote Playback application and is not integrated into the NCS interface. Additionally, the NCS Matrix is also not integrated into the NCS Client and further framents live streaming into yet a separate application.

The Advanced Alarm Search window provides the ability to choose several entities to search events. After the search is conducted, the list of events will be displayed and the investigator can playback one camera per instance (no multicamera playback).

so we where actually sold the VIT parking / nuuo solution by nuuo for us to use in the UK market, this actually neve worked with VIT announcing to us that there solution needed work and nuuo not being able to support it, so we where always stuck between VIT and Nuuo with neiher being helpful at all and in the end customers where loosing patience and confidence with nuuo and us

we ended up having to swap the whole soulution out for a chinese manufacturer which did work very well and im really sorry to have to say this but compared to other manufactuters the technical support is poor from nuuo and can take days to even get a response, with us being asked to also use the E portal to log calls which adds to the time, confusion and frustration and simply is not a good route to push your customers.

We also feel nuuo have given up on the UK market and effectively walked away from it, they dont have any presence in the UK and try to manage this from your HQ, please note this does not work !!!, in the UK market customers want to see and be able to talk to and contact the manufacturer and without this you will find your not able to get access to the uk market and grow i really do think you need to have a internal talk on your plans with this product range and also revise your tech support strategy , as my experience like many others has not been a good one i can contact you on this issue outside of this if you would like

Frank is here in the US office as well. I am only responding to these posts because they are directly related to the "customer experience" If you would like to speak with Frank, you can reach him here frankwei@nuuo.com his title is Sales Director.

we notice a strong lack of support from nuuo as well in Europe. the guys do not respond to trouble tickets but change their support to an intermediate solution to email issues to NUUO express@nuuo.com, to just change to zendesk, a next solution. They invited us to report over zendesk which will end up with $588 charges for helpdesk services per year. this is the most funniest company we ever done business with. they want us to pay for their issues :) We have done business with them for years with several hundereds of licenses sold and there was a time we were happy with them but it looks like we gona transition actively all customers from nuuo to other VMS where we get better support. there is not a single trouble ticket answered over the last couple of months.

Lastly, thanks again for your valuable time and this is the last time for us to post an official feedback so all of us can get back to work to support our great partners. Please feel free to contact me in the future at frankwei@nuuo.com directly. Have a great day! e24fc04721