Beanchive ("Company") establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act to protect users' personal information and handle complaints smoothly. In case of discrepancies between this Privacy Policy and the Terms of Use regarding personal information, the Terms of Use shall prevail.
The Company processes personal information for the following purposes. The personal information will not be used for purposes other than those listed below. If the purposes change, the Company will take necessary actions such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.
Service Provision and Operation: User authentication, membership management, service provision, security, enforcement of Terms violations, etc.
Service Improvement: Enhancing existing services, discovering new services, and improving user experience.
For Membership and Management: Anonymous internal ID, email
For Service Use: Usage records, logs, customer inquiries and responses, etc.
Voluntary provision via registration, event participation, and service use
Automatic generation during service use (e.g., logs)
Inquiries via email or customer service
The Company retains personal information within the period agreed upon or required by law:
Until termination of the service agreement
Immediate deletion upon user request
Immediate deletion upon resolution of inquiries
Retention as per relevant laws:
Contract and withdrawal records: 5 years (under the E-commerce Consumer Protection Act)
Complaints and dispute handling: 3 years (under the E-commerce Consumer Protection Act)
Display/advertising records: 6 months (under the E-commerce Consumer Protection Act)
Visit logs: 3 months (under the Communications Secrets Protection Act)
The Company does not share personal information with third parties without consent, except:
When the user consents
When required by law or investigation
For statistical or research purposes in anonymized form
The Company promptly destroys personal information when it becomes unnecessary:
Electronic files: Deleted using technical, irreversible methods
Printed materials: Shredded or incinerated
Users can request access, correction, deletion, or suspension of personal data.
Requests may be made via written form, email, fax, etc.
Legal representatives may act on behalf of users with proper documentation.
Rights may be restricted under specific legal circumstances.
Information required by law cannot be deleted.
Identity verification is required before processing requests.
The Company implements the following to ensure security:
Encrypted transmission (e.g., SSL)
Security software installation and regular updates
Access control and monitoring
The Company does not use cookies, sessions, or similar automated tools to collect personal information.
The Company may process personal information without consent based on the following criteria:
Purpose is relevant to original
User can reasonably expect it
No undue infringement on user rights
Safety measures like pseudonymization are implemented
Role: Data Protection Officer
Name: Seungbae Lee
Contact: dev@nunkoib.com
This Policy may change due to laws or internal policy. Changes will be announced at least 7 days in advance (30 days for significant changes).
This version is effective as of May 11, 2025.