Frequently Asked Questions (FAQs)
My puzzle word solution is in error! How do I get help?
The BACK button is available to clear each letter of the puzzle word you are solving. Then you can select new letters to solve the puzzle word.
I'm stuck on finding a solution for this word. How do I get help?
The HINT button is available to provide the next letter to solve the puzzle correctly.
How do I skip a puzzle?
The HINT button can be use to populate solution letters for the current puzzle to move on to the next puzzle word.
Why did my game freeze?
Please ensure you are running the latest version of the app. Connect to the internet if the game is requiring you to watch a free reward ad to move forward with more puzzle words.
Troubleshooting
General Tips
Restart the app, check your internet connection, or restart your device.
Contact Support
If you cannot find the answer to your question, please reach out to us:
Average Response Time is 24-48 hours
In your email, please include the name of the puzzle game and the puzzle word in question.
Thank you for contacting support.
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