Last Updated: 22 September 2025
Applies to: Numinous Ways iOS app
Numinous Ways.
Contact: info@numinousways.com
For EU/UK users, we process data under GDPR/UK GDPR.
Contact Info: name, email.
Identifiers: Firebase user ID / account ID.
User Content: posts, comments, group messages; optional photos/videos you upload; customer-support messages.
Sensitive Info (Government ID): passport details and travel info only for retreat logistics/legal compliance (if you choose to attend a retreat).
Usage & Diagnostics: product interaction (e.g., app opens, taps), crash logs, performance metrics.
We do not collect: phone number, precise/coarse location, contacts/address book, payments, advertising IDs.
App functionality: account creation/login, groups & messaging, retreat schedule/content, customer support, security/fraud prevention.
Retreat logistics (optional): passport/travel details required by venue/authority rules; not used for marketing.
Analytics & quality: understanding feature usage, fixing crashes, improving performance.
We do not use data for third-party advertising or cross-app tracking.
Contract/Legitimate Interests: app functionality, safety/security, diagnostics.
Legal Obligation: where local law requires identity/travel records for retreats.
Consent: where required (e.g., optional uploads like photos/videos). You can withdraw consent at any time.
We use service providers (“processors”) to run the app; they only process data for us and under contract:
Google Firebase (Auth, Firestore/Storage, Crashlytics, Performance).
(If used) Firebase/Google Analytics for aggregate app analytics.
OpenAI API for AI features (content generation/assistance), without using data for advertising.
We do not sell data or share it with data brokers. No third-party ads SDKs.
Data may be processed outside your country. Where applicable, we use Standard Contractual Clauses and other safeguards.
Retreat-related passport/travel data: deleted within 90 days after the retreat ends (or sooner upon request, unless legal obligations require retention).
User-generated content & account data: kept while your account is active; deleted on account deletion.
Crash/Performance analytics: retained per provider defaults in aggregate form.
You can access, correct, download, or delete your data, and object or restrict certain processing.
In-app: Settings → Edit Profile → Delete Account (removes personal data and content).
By request: email info@numinousways.com for targeted deletion (e.g., retreat documents).
The app is intended for users 13+ (App Store age rating 12+/9+ minimum). We do not knowingly collect data from children under 13.
Data is encrypted in transit (HTTPS). Access to sensitive data is restricted to authorized admins. No custom encryption is shipped in the app.
If you choose to place orders with a third-party vendor linked from the app, that vendor processes the order under its own privacy policy. We do not process payments in-app.
We may update this policy; the “Last Updated” date will change. Material changes will be highlighted in-app or on this page.
Questions or requests: info@numinousways.com