Privacy Policy

NS MART – Food & Grocery Delivery App

Last Updated: [Insert Date]

1. Introduction

Welcome to NS MART.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

By using NS MART, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Full Name
  
  

• Phone Number
  
  

• Email Address
  
  

• Delivery Address
  
  

2.2 Location Information

• Real-time location (for delivery tracking)
  
  

• Saved addresses (Home, Office, etc.)
  
  

2.3 Order Information

• Order history
  
  

• Cart details
  
  

• Payment method selected
  
  

2.4 Payment Information

• Payment method (Cash on Delivery, JazzCash, EasyPaisa, Wallet)
  
  

• Transaction reference ID
  
  

Note: We do NOT store your card or banking passwords.

2.5 Device Information

• Device type
  
  

• App version
  
  

• Crash logs (for improvement purposes)
  
  

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
  
  

• Provide real-time rider tracking
  
  

• Improve app performance
  
  

• Send order notifications
  
  

• Provide customer support
  
  

• Prevent fraud and misuse
  
  

4. Location Usage

NS MART collects location data to:

• Show nearby shops
  
  

• Provide accurate delivery
  
  

• Enable live rider tracking
  
  

Location access is used only while using the app.

5. Data Sharing

We may share limited data with:

• Vendors (for order processing)
  
  

• Riders (for delivery purposes)
  
  

• Payment providers (for transaction processing)
  
  

We do NOT sell your personal data to third parties.

6. Data Security

We implement appropriate security measures including:

• Encrypted communication (HTTPS)
  
  

• Secure server storage
  
  

• Restricted database access
  
  

7. User Rights

You have the right to:

• Access your data
  
  

• Update your information
  
  

• Request account deletion
  
  

• Contact support for privacy concerns
  
  

8. Data Retention

We retain user data only as long as necessary for:

• Order records
  
  

• Legal compliance
  
  

• Service improvement
  
  

9. Children's Privacy

NS MART is not intended for users under the age of 13.
We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted inside the app.