Last updated: July 28, 2025
Hello Translate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Hello Translate (the "App"), available on Android and iOS platforms. By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
• User Input: Text you enter for translation or OCR (Optical Character Recognition) processing.
• Feedback: Information you provide when submitting feedback or ratings via the App’s Rate Us feature.
• We do not require you to provide personal information such as your name or email address unless you choose to include it in feedback.
b. Usage Data
• Translation History: Source text, translated text, source and target languages, translation type (text, OCR, offline), timestamps, and favorite status, stored locally on your device.
• App Interactions: Information about how you use the App, such as language preferences and feature usage, which may be collected by third-party services for analytics.
c. Device Information
• Technical Data: Device model, operating system version, unique device identifiers, and network information, which may be collected by third-party services integrated into the App.
• Images: Images you upload or capture for OCR translation, processed locally or sent to third-party services for text extraction and translation.
We do not collect sensitive personal information such as financial data, health information, or biometric data.
2. How We Use Your Information
We use the collected information to:
• Provide core App functionalities, such as text translation, OCR, and offline translation.
• Store and display your translation history for your convenience.
• Improve the App’s performance, user experience, and features through analytics.
• Respond to user feedback or inquiries submitted via the App.
• Comply with legal obligations and protect our rights.
3. Third-Party Services
The App uses the following third-party services, which may collect and process data as described in their respective privacy policies:
• Google Translator: Used for online text translation. User-entered text may be sent to Google’s servers for processing.
• Google ML Kit: Provides offline translation and OCR capabilities. May collect device information and analytics data.
• Easy Localization: Manages multi-language support within the App.
• Share Plus: Enables sharing App content or links.
• Other analytics or crash-reporting services may be used to monitor App performance.
Please review the privacy policies of these third-party providers for details on their data practices.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data in the following cases:
• With third-party service providers (e.g., Google) to enable translation and OCR features.
• To comply with legal obligations, such as responding to lawful requests from authorities.
• To protect our rights, safety, or property, or that of our users.
5. Data Storage and Security
• Storage: Translation history is stored locally on your device using SharedPreferences and is not transmitted to our servers unless required for online translation.
• Security: We implement industry-standard security measures to protect your data, such as secure data storage and encryption where applicable. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
• Retention: Data stored locally (e.g., translation history) remains on your device until you clear it via the App’s history screen or uninstall the App.
6. Your Choices
You have the following options regarding your data:
• Translation History: You can view, favourite, or clear your translation history via the App’s History and Favorites screens.
• Images: Images used for OCR are processed and not stored permanently unless part of your translation history.
• Device Permissions: You can manage permissions (e.g., camera, storage) via your device settings to limit data access.
• Opt-Out: You can opt out of analytics data collection by adjusting your device’s advertising or analytics settings.
7. Children’s Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.
8. International Data Transfers
If you use the App from outside the United States, your data may be transferred to and processed in the United States or other countries by third-party services (e.g., Google). We ensure such transfers comply with applicable data protection laws, including GDPR for EU users.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted in the App with a revised "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
• Email: noumanpirzada2000@gmail.com
• Address: Al Musawir Terrace 32/2 Flat No C3, Chandio Village, Dehli Colony, Clifton, Karachi Cantt, 75500
By using Hello Translate, you consent to the collection and use of your information as described in this Privacy Policy.
Note: For GDPR compliance (EU users), you may have rights to access, correct, or delete your data. For CCPA compliance (California users), you may have rights to know about and opt out of data sales (we do not sell data). Contact us for details.