Last updated: July 24, 2026
This Privacy Policy explains how The NPC ("we", "us", "our") collects, uses, and protects information when you use the NPC Companion App (the "App").
Account information: your name, email address, and password (stored in encrypted form) when you create an account, or basic profile information (name, email) if you sign in with Google or Apple.
Profile information: a profile photo, if you choose to add one.
Quest activity: the quests assigned to you, their status (pending, in progress, completed, approved, or rejected), and related timestamps.
Photo evidence: photos you submit as proof of completing a quest. These are stored securely and are visible to the admins reviewing your submission.
Device and technical data: your device platform (iOS/Android), app version, and a push-notification token used to deliver notifications to your device.
To create and manage your account
To assign quests to you and track their progress and review status
To let you submit photo evidence for review
To send you push notifications about new, updated, or reviewed quests
To provide customer support and respond to your requests
To maintain the security and proper functioning of the App
We use the following third-party services to operate the App:
Google Sign-In and Sign in with Apple – if you choose to log in this way, we receive your basic account information (name, email) from these providers.
Push notification services (Firebase Cloud Messaging) – to deliver notifications to your device.
Cloud storage (Amazon Web Services) – to securely store profile photos and quest photo evidence.
These providers only receive the information necessary to perform their function and are not permitted to use your data for their own purposes.
We do not sell your personal information. Your quest activity and submitted photo evidence are visible to authorized admins for the purpose of reviewing and approving your submissions. We may also disclose information if required to do so by law.
Passwords are stored using industry-standard encryption (hashing) and are never stored in plain text. Photos and account data are stored on secure cloud infrastructure. While we take reasonable measures to protect your information, no method of storage or transmission is 100% secure.
You can request deletion of your account and associated data at any time directly from the App (Settings > Delete Account). Deletion requests are verified by a one-time code sent to your registered email before being processed.
You can also update your notification preferences at any time from within the App.
We retain your account and quest data for as long as your account is active, or as needed to provide the App's services. If you delete your account, your personal data is removed except where we are required to retain it for legal or legitimate business purposes.
The App is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
If you have any questions about this Privacy Policy or how your data is handled, please contact us at: [insert your support/contact email here]