Last Updated & Effective Date: August 21, 2026
NOYAN LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, PicToReel (the "App"). PicToReel is an AI-powered video generator application.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
A. Information You Provide to Us
User-Generated Content: When you use PicToReel's core features, you may upload photos, text prompts, or other media. We securely process this data strictly to generate your AI video outputs.
Customer Support Inquiries: If you contact us directly at our support email, we will receive your email address and the contents of your message.
B. In-App Purchases and Subscriptions
PicToReel offers in-app purchases and subscription plans. We do not process or store your payment card details. All payment transactions are handled entirely by third-party app stores (Apple App Store or Google Play Store). We only receive purchase tokens, subscription status, and anonymized transaction IDs to grant you access to premium AI generation features and manage your subscription state.
C. Automatically Collected Information
Device Information: We may collect hardware models, operating system versions, unique device identifiers (such as IDFA or Android Ad ID), and mobile network information.
Usage Data: Information about your interactions with the App, such as features accessed, generation processing times, and crash reports to improve application stability.
2. How We Use Your Information
We use the collected information for various purposes, including to:
Provide, operate, and maintain the App's AI video generation services.
Process your subscription statuses and manage premium feature access.
Improve, personalize, and expand our App's functionality.
Understand and analyze how you use our App to enhance user experience.
Respond to your comments, questions, and customer service requests.
Identify and repair technical errors (e.g., app crashes).
3. AI Processing and Data Retention
As an AI Video Generator, your uploaded media is processed via cloud-based AI algorithms. We ensure that:
Your original media and generated videos are temporarily cached solely for the purpose of fulfilling your request.
We do not use your personal photos or videos to train our AI models without explicit, separate consent.
Media files are automatically deleted from our processing servers after the generation process is completed and delivered to your device, unless you choose to save them to a cloud account associated with our App.
4. Your Privacy Rights (GDPR, CCPA, VCDPA)
Depending on your location, you may have specific rights regarding your personal data. We comply with global privacy frameworks, including the General Data Protection Regulation (GDPR / UK GDPR), the California Consumer Privacy Act (CCPA), and the Virginia Consumer Data Protection Act (VCDPA).
Your Rights Include:
Right to Access & Portability: You can request a copy of the personal data we hold about you.
Right to Deletion (Right to be Forgotten): You can request that we delete your personal information, subject to certain legal exceptions.
Right to Rectification: You may request corrections to inaccurate data.
Right to Opt-Out: We do not "sell" your personal information as defined by the CCPA/VCDPA. You may opt out of targeted advertising through your device settings.
Right to Restrict Processing: You can ask us to suspend processing of your personal data.
To exercise any of these rights, please contact us at developer.noyanlimited@gmail.com. We will respond to your request within the timeframe required by applicable laws.
5. Third-Party Services
We may share your data with trusted third-party service providers that assist us in operating our App, such as:
Cloud Infrastructure Providers: For hosting the App and processing AI tasks (e.g., AWS, Google Cloud).
Analytics Providers: To help us understand App usage and performance (e.g., Firebase, Google Analytics).
App Stores: Apple and Google, strictly for managing your subscriptions and purchases.
These third parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than providing services to us.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Children's Privacy
Our App is not intended for children under the age of 13 (or 16 in certain jurisdictions, including the EEA and UK). We do not knowingly collect personal identifiable information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Company: NOYAN LIMITED
Address: 50 Chester Road, BUCKLEY - CH7 3AQ, United Kingdom (GB)
Email: developer.noyanlimited@gmail.com