Welcome to Nova AI.
Your privacy is important to us. This Privacy Policy explains how Nova AI ("we", "our", or "us") collects, uses, shares, and protects your information when you use our application.
When you use Nova AI, we may collect:
Anonymous account identifiers (such as Firebase User ID)
Device information
App usage and analytics
Purchase and subscription information
AI prompts you submit
Images, documents, audio, or other files you choose to upload
Crash reports and diagnostics
We do not intentionally collect sensitive personal information unless you voluntarily provide it.
We use your information to:
Provide AI-powered services
Generate AI responses
Process uploaded content
Improve app performance and reliability
Manage subscriptions and AI Credits
Detect fraud, abuse, and security issues
Provide customer support
Develop new features and improve existing services
To provide AI-powered features, your prompts and uploaded content may be securely processed by trusted third-party AI providers.
Depending on the selected AI model, these providers may include:
OpenAI
Google AI
Anthropic
OpenRouter
Other trusted AI partners
Your content is processed only for the purpose of generating the requested AI response.
Premium subscriptions and in-app purchases are securely processed through the Apple App Store or Google Play Store.
We do not collect, store, or have access to your payment card information.
Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription at any time through your Apple ID or Google Play account settings.
User information may be securely stored using Google Firebase and related cloud infrastructure.
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
Nova AI may use trusted third-party services including but not limited to:
Firebase
RevenueCat
OpenAI
Google AI Services
Anthropic
OpenRouter
Apple Services
Google Play Services
These services operate under their own privacy policies.
Nova AI is not intended for children under the minimum age required by applicable law in your country or region.
We do not knowingly collect personal information from children.
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Depending on your jurisdiction, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your data
Withdraw consent where applicable
Request information about how your data is processed
To exercise these rights, please contact us using the email below.
By downloading or using Nova AI, you agree to the Apple Standard End User License Agreement (EULA), where applicable.
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
We may update this Privacy Policy from time to time.
Any changes will become effective immediately after they are published within the application or on our website.
If you have any questions regarding this Privacy Policy, Terms of Use, or your personal data, please contact us:
Email: karmjeetofficial12@gmail.com