Ways to Contact Norton Antivirus For Support

How to contact Norton Antivirus

Norton Antivirus is one of the most popular antivirus programs out there. If you're having trouble with the program, are confused by your last billing cycle, or want to start or cancel your subscription, rest assured, there are plenty of ways to contact them and get help. As a note, while Norton LifeLock may sound like a different product offered by Norton, it is actually the official name of the company. If you keep looking for help from Norton Antivirus but can only find information on how to contact Norton LifeLock, rest assured, they are the same thing.

1 What is the Norton customer service number?

Call 1-888-588-8639 for the general customer service line. Norton has different departments for different issues and issues, but this is your regular customer support number for the United States. You'll likely be on hold much longer than if you called the specific department you need, but in a pinch, this is a good way to get in touch with them.

Norton's customer support number is available 24 hours a day, 7 days a week.

If you don't want to be on hold, the best time to call is 8:00 p.m. m. to 6:00 a.m. m. ITS T. The best days to call are Tuesday, Wednesday, and Friday.

2- What number should I call to communicate with specific departments in Norton?

Fill out a customer service form to get a specific department number. Please visit https://support.norton.com/sp/en/us/home/current/contact-phone and click on the category that best reflects the issue you are having. The page will expand and show you solutions for the most common problems people run into. Click on “No. I still need the help of an agent” if you do not find the solution and fill out the form with your name, email and phone number. Describe your problem in 1-2 sentences and click "Get Phone Number". The website will generate a support ticket and give you the specific phone number you need.

Any number generated by the online form must also be available 24/7

This is probably the fastest way to contact someone who can help you. If you call their general customer support line, you'll likely be redirected anyway.

3 Does Norton have an online chat feature?

Yes, go to the support page and click the "Chat Now" button. The "Chat Now" button is below the Live Chat heading. Click on the category that matches the type of problem you are having and press the “No” button. I still need the help of an agent." Enter your personal information and click the "Save and continue" button. You will see a case number pop up on the screen for your issue. Select "Chat Now" to start the live chat.[4]

Like its customer support phone number, Norton's live chat service is available 24 hours a day, 7 days a week.

The URL for Norton's live chat feature is https://support.norton.com/sp/en/us/home/current/contact?inid=hho_supp_sp-vanity_globalsupport.

4 What should I do if I have a complex question?

Posting on the Norton forum can be great for getting quick answers to tough questions. Visit the Contact Norton Support page and scroll down to the Norton Forums heading. Click "Get Help Now." Sign in with your credentials if you have an account, or sign up for an account if you don't. Once you're logged in, choose the forum where you'd like to submit a detailed post describing your question or issue in a new thread. A community member or Norton employee will respond in approximately one day.

You can visit the Norton community directly at https://community.norton.com/en.

You can also search past forum posts to see if anyone else has had your problem! There is likely a solution somewhere in the answers.

5 Can I contact Norton on Twitter?

Yes, you can send a message to Norton directly at @NortonSupport. Alternatively, you can comment on any of their posts at https://twitter.com/nortonsupport and they should get back to you fairly soon. Tweeting Norton publicly can be a great way to get them to help you if you haven't been successful elsewhere. Companies tend to solve customer problems a little faster when everyone can see how they respond.[6]

6 Does Norton have a Facebook page that I can message?

Yes, go to the Contact Norton Support page and click on the Facebook logo. It's under the heading Social Support. This will redirect you to the Facebook messaging page and you can send your message there.

There are many fake Facebook pages for Norton Antivirus, so it is much better for you to click on the Norton official website link. That way, there's no way you'll accidentally send personal information to a scammer or random stranger.