For quite some time now I have been getting the "Setup not complete" despite allowing Full Disc Access as requested. I was rather hoping the issue would have been resolved with the move to MacOS14 but unfortunately not. It's not bad enough that the pop up appears but it kills my network connection meaning I have to restart the computer to get back online and this is not always convenient. I have seen the solution proposed for MacOS13 but don't understand why I have to constantly go into settings to grant access. Why doesn't it remember?
Non IT User:
Norton 360 Deleted complete folders of family photos??
Noticed something extremely worrying earlier this year one complete folder of family photos and small videos registered as "Empty".
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4) But Norton SHOULD NOT HAVE BY DEFAULT a clean-up utility without a customer's complete understanding and control prior to deleting. In my humble opinion I had no way of understanding and or knowing what these 'Norton clean-up' pop-ups that regularly appeared were actually deleting?
Every time I turn the Mac mini on, I get a msg from Norton stating that "Setup is incomplete" and prompting me to give "Full Disk Access" to the "Norton System Extension", via System Preferences/Privacy and Security/Full Disk Access.
When it comes to antivirus apps, Apple still has its head in the sand. Apple's logic is that the only way to get malware on a Mac is by downloading it on purpose and bypassing multiple levels of Apple security protection to install it. Why would people do that? To run pirate software apps and to watch copyrighted movies for free, of course! But Apple's built-in security doesn't protect against that kind of activity whereas 3rd party apps do. So, if you find yourself downloading pirate apps or trying to watch illegal movies, and are repeatedly getting infected with malware, then 3rd party antivirus might be useful.
I can't add anything for your problem. I can tell you that antivirus apps don't need Full Disk Access. The only significant locations in the macOS file system where malware could lurk can be accessed by any app, not including Mac App Store apps. So if the helpers in this forum do successfully convince you to uninstall Norton, don't try to replace it with anything from the Mac App Store. The technical restrictions in the Mac App Store prevent any antivirus app from working. No restrictions on selling them or taking your money though.
Emails and text messages that impersonate Norton often try to create a sense of urgency by threatening to charge your credit card unless you respond. They may also include warnings about expired antivirus settings or an infection on your computer. Most include an urgent request that you contact someone, asking the reader to sign on to a spoof site, open an attachment, call an 800 number, or respond with personal or account information.
Phishing emails often look like a renewal notice, stating your credit card will be billed unless you call the number listed. Many of the spam emails using Norton or LifeLock names include offers with fake links to buy or renew antivirus or other security services. Unfortunately, these links do not lead to legitimate websites, but instead to sites controlled by the scammer. Some links lead to installing malware on your computer.
If you are running a full system scan using Norton, the process could take several hours depending on the number of files on your computer. During this time, some system resources are consumed by the antivirus, slowing down other programs and even the operating system itself. You can schedule when these scans occur in the software settings to avoid conflicts.
As the least expensive option, most people go with Standard when they only need to protect their laptop, phone, and tablet. That means if you have a PC and a laptop, the three devices it covers might not be enough for you. It also only gives you 2 GB of cloud backup, which is next to nothing for modern file sizes. For reference, Google gives you 15 GB of cloud storage completely free by just making a Google Account.
Once your scan is complete, Norton 360 provides you with a summary that contains useful information, such as the total number of files it scanned, whether there were files that were skipped, and if there are threats. Right there, you can choose which action to take.
One Norton scam email we reviewed was from jamgre549@gmail.com and copied nortoncc2021@outlook.com. It claimed that an "annual product membership" for Norton Total Protection had been renewed. The email also listed the same phone number that began with the 760 area code. The email addresses and phone number were all managed by scammers:
Another Norton scam email was from sarwoo846@gmail.com. It mentioned Norton Total All Round Security. One little red flag in the fake product name was the fact that the scammers chose the words "All Round" instead of "All Around." Once again, nortoncc2021@outlook.com was copied onto the email, and the same phone number was there too. To restate, these email addresses and the phone number were all part of the scam and were not managed by Norton:
A fifth example of the scam email came from the email address gerardriou598@gmail.com (purportedly someone named Gerard Riou). We also noticed that nortoncustomer58@gmail.com was copied into the message. It read:
They also listed several email addresses Norton has used to send official correspondence: norton@nortonlifelock.com, norton@secure.norton.com, ems@norton.com, lifelock@secure.norton.com, and information@mail.nortonstore.hk. These can be trusted, according to the company.
An antivirus app sits on your device like a guard dog, watching over the entire system and sniffing out suspicious intruders. In short, it offers real-time defenses against viruses or other threats, which, if detected, are immediately dealt with, preventing them from carrying out their destructive payload. As well as this automated protection, you can run manual virus scans whenever you wish.
Today's best antivirus programs can help prevent identity theft by keeping an eye on the dark web, where all sorts of personal information is bought and sold. You'll also get protection against phishing scams, and block messages designed to trick you into handing over personal information to dodgy third parties.
More and more antivirus software includes a VPN, too, which will safeguard your browsing sessions regardless of the device you're using. You'll be able to bypass geo-restrictions and blocks, and avoid cookies, trackers, and invasive ads.
A good free antivirus can boost your digital security, and a lot of folks will rely on Microsoft Defender to do the job. The good news is that Microsoft Defender is a decent option that'll cover all of the basics when it comes to putting a stop to viruses and malware.
However, premium antivirus programs offer extra features above and beyond the fundamentals. A robust system of parental controls could be a huge win for those with kids, for example. Or, a dedicated anti-ransomware layer of protection that only comes with the paid-for product could help catch one of the most dreaded infections and halt it in its tracks.
In this guide, I'll cover the best antivirus options on the market. Each service includes outstanding security and privacy tools that'll allow you to work, play, and enjoy your day-to-day browsing without worrying about being compromised by an opportunistic cybercriminal or interruptions from scams and popups. Here are my top three recommendations:
Whether you're looking for the total antivirus package or hunting for specific features, like banking protection, my guide has you covered. Keep reading to check out my top 10 favorite antivirus solutions (and a few honorable mentions).
Bitdefender gets straight to work with a full scan when you start using it, and combs through your system in its entirety to look for threats and intruders. This is par for the course, although Bitdefender took almost a full hour to complete a scan of 50 Gb executable files. It's possible to configure scans, customize them, and set them to run on a schedule or on-demand, and Quick Scans can even be run once a day, or weekly, and dig into individual files.
Avast One's scan speeds were pretty average, taking 32 minutes to complete a scan of 50 Gb of executable files. These scans are hugely customizable, too, and give you granular control over where you want the solution to focus. Smart Scans take a few seconds to check for malware and dodgy browser add-ons, Targeted Scans look at specified folders and files, and Full Scans comb through your entire system.
Thankfully, F-Secure is one of the few antivirus software companies that has 25/7 live support available. You can reach out to an agent via live chat and, if you encounter a particularly tricky issue, the agent can even connect to your device remotely to fix it from their device.
Price-wise, Trend Micro Antivirus+ Security is cheap, and its Internet Security Maximum Security programs are also fairly priced. Bear in mind that you can only protect a single Windows device with its basic antivirus, but its top product gives you 10 licenses to share across any Windows, Mac, Android, iOS, or even Chromebook device.
But ultimately, relying on any one app to protect your system, data, and privacy is a bad bet, especially when almost every antivirus app has proven vulnerable on occasion. No antivirus tool, paid or free, can catch every malicious bit of software that arrives on your computer. You also need secure passwords, two-factor logins, data encryption, systemwide backups, automatic software updates, and smart privacy tools added to your browser. You need to be mindful of what you download and to download software only from official sources, such as the Microsoft App Store and Apple Mac App Store, whenever possible. You should avoid downloading and opening email attachments unless you know what they are. For guidance, check out our full guide to setting up all these security layers. 0852c4b9a8
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