EW Enter (hereinafter the "Company") collects users' personal information as described below in order to provide NollPang (hereinafter the "Service").
The Company places great importance on users' personal information and complies with the personal information protection provisions under the Personal Information Protection Act (PIPA) and other relevant laws applicable to information and communications service providers. Through this Privacy Policy, the Company informs users how their personal information is used and what measures are taken to protect it. The Company discloses this Privacy Policy via the in-game "Settings > Privacy Policy" menu so that users can review it at any time.
If the Company revises this Privacy Policy, it will provide advance notice through in-game announcements at least 7 days before the effective date, and the revision will take effect after 7 days. However, where material matters such as the purpose of collection and use or third-party recipients are changed, notice will be given at least 30 days in advance, and the change will take effect after 30 days.
The Company collects only the information necessary to provide basic services during account registration, service use, in-app purchases, and customer support. (Users may refuse the collection and use of their personal information; however, if they do so, some or all of the corresponding services may become unavailable.)
Information collected automatically during use of the Service
Device identifiers (iOS: IDFV, Android: SSAID) — for guest login and data recovery
Gameplay progress data, features used, and user behavior data recorded during use of the Service
Nickname and score data recorded when using the ranking service
Order number, purchased product name, payment amount, and payment date recorded when purchasing in-app products
OS, hardware version, software version, device ID, language, IP address, and store information generated by the device in use
Advertising identifiers (Android: GAID, iOS: IDFA) — for personalized advertising and ad performance measurement
Information collected when linking an account (optional)
Email address (when linking a Google or Apple account)
Information collected when contacting customer support
Email address, purchased product name, and purchase date
The Company collects personal information when a user consents to its collection and enters the information directly during use of the Service. Personal information may be collected through web pages, email, etc. during customer support consultations. Generated information such as device data may be automatically created and collected during use of the mobile app.
The Company uses personal information only for the following purposes, including member management, service development, provision and improvement, and building a safe internet environment.
Member management, such as confirming intent to register, verifying user identity, identifying users, and confirming intent to withdraw membership
Providing game services and improving existing services
Restricting use by members who violate laws or the Terms of Service, preventing and sanctioning fraudulent use, and preventing account theft and fraudulent transactions
Processing purchases and payments for paid services
Analyzing service usage records and access frequency, and compiling service usage statistics
Building a service environment that users can use with confidence in terms of security, privacy, and safety
The Company outsources the processing of personal information as follows in order to provide the Service.
Google LLC (Firebase) — member authentication, data storage and management, service analytics
Google LLC (AdMob) — ad delivery and ad performance measurement
Unity Technologies (Unity Ads) — ad delivery and ad performance measurement
Google Play / Apple — in-app payment processing
[Overseas Transfer] The above processors are located overseas, and the Company therefore transfers personal information abroad (for outsourced processing and storage) as described below. Such transfer constitutes outsourced processing and storage that is essential to providing the Service and is carried out by disclosing it in this Privacy Policy pursuant to Article 28-8 (1) 3 of the Personal Information Protection Act. As it is indispensable to the operation of the Service, no separate opt-out function is provided; users who do not wish to have their information transferred overseas may discontinue use of the Service by withdrawing their membership.
① Google LLC (Firebase·AdMob)
Country of transfer: United States
Items transferred: device identifiers, gameplay/payment data, account email, advertising identifiers
Time and method of transfer: transmitted over the network at the time of service use
Purpose of use: member authentication, data storage and analytics, ad delivery
Retention period: until termination of the outsourcing contract or withdrawal of membership
② Unity Technologies (Unity Ads)
Country of transfer: United States
Items transferred: advertising identifiers, device information
Time and method of transfer: transmitted over the network at the time of service use
Purpose of use: ad delivery and performance measurement
Retention period: until termination of the outsourcing contract
③ Apple Inc. / Google (in-app payments)
Country of transfer: United States
Items transferred: payment-related information
Time and method of transfer: transmitted over the network at the time of payment
Purpose of use: in-app payment processing
Retention period: the period required under applicable laws
The Company uses users' personal information only within the scope disclosed under "Purpose of Collection and Use" and does not use it beyond that scope or provide or share it with others or other organizations without the user's prior consent, except in the following cases:
Where necessary for settlement of fees arising from the provision of the Service
Where the user has given prior consent
Where there is a special provision in the law, or where a court, investigative agency, or other administrative agency requests it for investigative purposes in accordance with the procedures and methods prescribed by law
Users' personal information is destroyed (deleted) once the purpose of collection or the purpose for which it was provided has been achieved. When a member withdraws their membership or has their member ID deleted due to false registration of personal information, the collected personal information is completely destroyed and processed so that it can no longer be used for any purpose.
Upon a withdrawal request, the withdrawal is processed immediately and member information is destroyed without delay. However, information that must be retained under applicable laws is excluded.
Retention periods required by relevant laws
Records on contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce)
Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce)
Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce)
Records on labeling and advertising: 6 months (Act on Consumer Protection in Electronic Commerce)
Records on access logs: 3 months (Protection of Communications Secrets Act)
Users may view, access, or modify their own personal information at any time through the in-game "Settings," and may request withdrawal of membership or deletion of their personal information through "Settings > Delete Account."
Users may withdraw their consent to the provision of personal information (i.e., withdraw membership) at any time. Upon a membership withdrawal request, personal data is deleted immediately.
The Company does not collect or use the personal information of children under the age of 14.
How to opt out of personalized advertising — Users can opt out of personalized advertising through their device settings:
Android: Settings > Google > Ads > Delete (Reset) advertising ID
iOS: Settings > Privacy & Security > Tracking > turn off "Allow Apps to Request to Track"
Technical measures
The Company uses trusted cloud services such as Google Firebase to securely store and manage personal information.
Account authentication is handled through external authentication services such as Google and Apple, and the Company does not directly store users' passwords.
SSL/TLS encryption is applied when transmitting data.
Administrative measures
The Company designates and limits the staff who handle personal information to the minimum necessary.
The Company conducts regular training for staff who process personal information.
Privacy Officer (in charge)
Name: Junsik Park | Department: Privacy Protection Team | Email: master@ewenter.co.kr
Chief Privacy Officer
Name: Sangwook Park | Department: Privacy Protection Team | Email: master@ewenter.co.kr
The Company operates a channel for users to raise opinions and complaints regarding personal information protection. If you have any complaints regarding your personal information, you may contact the Privacy Officer / Chief Privacy Officer above, or report the matter to the organizations below.
Personal Information Infringement Report Center (Tel: 118, http://privacy.kisa.or.kr/)
Supreme Prosecutors' Office Cybercrime Investigation Division (Tel: 02-3480-3570, http://www.spo.go.kr/)
National Police Agency Cyber Bureau (Tel: 182, http://police.go.kr/)
Personal Information Dispute Mediation Committee (Tel: 1833-6972, http://www.kopico.go.kr/)
This Privacy Policy is effective as of March 26, 2026.