Effective Date: May 2, 2026
1. Introduction Welcome to NO Q, a service provided by YourApps.in. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
2. Information We Collect To provide a seamless digital queue and booking experience, we collect the following information:
Personal Information: We collect your name and phone number during registration. This allows customers to identify their bookings and enables shopkeepers to contact you regarding your slot status.
Location Data: We request access to your device's location (precise and approximate) while the app is in use. This is used to help customers discover nearby shops and to allow shopkeepers to set their business location accurately on the map.
Booking & Shop Data: We store data related to service bookings (time, date, service type). For shopkeepers, we also collect business details, earnings data, and staff information to facilitate business management.
Device Information: We may collect basic information about your device, such as model and OS version, via Firebase Analytics to monitor app performance and stability.
3. How We Use Your Information We use the information we collect to:
Operate and maintain the digital queue and booking system.
Send Push Notifications via Firebase Cloud Messaging to update you on booking status (Accepted, Rejected, or Completed).
Facilitate communication between shopkeepers and customers (including phone calls initiated via the app).
Analyze usage patterns to improve and personalize our services.
Detect and prevent fraud or technical issues.
4. Third-Party Services NO Q utilizes trusted third-party services that may collect information used to identify you:
Google Play Services: Required for core app functionality and updates.
Firebase (Google): We use Firebase Authentication for secure login, Cloud Firestore for encrypted data storage, and Firebase Analytics for performance monitoring.
Google Maps & Location Services: Used to provide location-based shop discovery and navigation.
5. Data Storage and Security Your data is stored securely using Google Firebase infrastructure. We implement standard security measures and use encryption to protect your data in transit between the app and the servers. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
6. Your Data Protection Rights We believe in transparency and give you control over your data:
Correction: You may update your profile information at any time within the app.
Deletion: You have the right to delete your account and all associated personal data. This can be done directly in the app settings by long-pressing the delete option in your profile. Once confirmed, all your data is permanently removed from our active databases.
7. Children's Privacy NO Q does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately so that we can take necessary action.
8. Consent By using our application, you hereby consent to our Privacy Policy and agree to its terms.
9. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
Email: yourapps.in@gmail.com