NLP for Conversations:
Sentiment, Summarization, and Group Dynamics
A COLING 2018 Tutorial
August 20, 2018
Santa Fe, New Mexico
Presenters:
- Gabriel Murray (University of the Fraser Valley, Canada)
- Giuseppe Carenini (University of British Columbia, Canada)
- Shafiq Joty (Nanyang Technological University, Singapore)
Tutorial Outline:
1. Introduction: Tasks, Challenges, Applications, and Corpora (PDF slides)
- Types of conversational data
- Challenges of conversational data
2. Conversation Structure (PDF slides)
- Synchronous vs. asynchronous conversations
- Dialogue acts & adjacency pairs
- Disentanglement & thread reconstruction
- Role detection
- Treating disfluencies
3. Summarization and Sentiment (PDF slides)
- Abstraction vs. extraction
- Summarization vs. compression
- Topic modelling and sentiment analysis
- Summarization methods (traditional and neural)
- Interactive visual summaries
- Evaluating automatic summarization
4. Group Dynamics and NLP (PDF slides)
- Group communication and turn-taking
- Predicting group task performance
- Measuring participant satisfaction
- Social network analysis & NLP
- NLP & group conflict
5. Conclusions and Future Directions