================================================================================
PRIVACY POLICY FOR NINI CHAT
Last Updated: October 11, 2026
Effective Date: October 11, 2026
================================================================================
App Name: NiNi Chat
Package Name: com.live.ninichat
Developer / Publisher: Fuvio Media & Entertainment Ltd.
Contact Email: admin@fuvio.live
--------------------------------------------------------------------------------
1. INTRODUCTION
--------------------------------------------------------------------------------
Welcome to NiNi Chat ("we", "our", "us", or "NiNi Chat"). We are committed to
protecting your privacy and ensuring transparency regarding how your personal
information is collected, used, stored, and shared when you use our mobile
application and related services (collectively, the "Service").
Please read this Privacy Policy carefully before using the NiNi Chat mobile
application. By downloading, accessing, or using NiNi Chat, you agree to the
collection and use of information in accordance with this policy. If you do not
agree with this Privacy Policy, please do not use our Service.
--------------------------------------------------------------------------------
2. INFORMATION WE COLLECT
--------------------------------------------------------------------------------
We collect information that you provide directly to us, information collected
automatically through your use of the app, and information from third-party
services.
A. Information You Provide to Us:
• Account Information: When you create an account via Google Sign-In, Apple ID,
Phone Number, or Guest login, we may collect your display name, email address,
profile picture, gender, date of birth / age, and user ID.
• User-Generated Content: Photos, videos, voice recordings, comments, text
messages, moments, and posts that you choose to upload, share, or broadcast
within the app.
• Audio and Video Streams: When you broadcast or join a voice or video room,
we process real-time audio and video streams to transmit them to other
participants in the room.
• Communications & Customer Support: Feedback, bug reports, and messages you
send to our support team.
B. Information Collected Automatically:
• Device Information: Device model, manufacturer, operating system version,
unique device identifier (Android ID / IDFV), language settings, and screen
resolution.
• Log and Usage Data: Access times, pages viewed, live rooms joined, gifts sent
and received, features used, and in-app interaction data.
• Network & Connection Data: IP address, mobile network provider, connection
type (Wi-Fi, 4G, 5G), and general geographic location (country/city level
derived from IP, without exact GPS coordinates).
C. Third-Party Authentication:
• If you sign in via Google or Apple, we receive basic authentication tokens,
your public name, and your email address as permitted by your privacy
settings on those platforms.
--------------------------------------------------------------------------------
3. HOW WE USE YOUR INFORMATION
--------------------------------------------------------------------------------
We use the information we collect for the following purposes:
• To provide, operate, and maintain the NiNi Chat features (live audio rooms,
video broadcasting, messaging, virtual gifts, and games).
• To manage your user account, profile, and verify identity.
• To enable real-time communication between users via WebRTC and LiveKit media
servers.
• To deliver in-app push notifications regarding chat messages, room invites,
and account activities.
• To monitor and maintain the safety, integrity, and security of our platform,
including detecting and preventing fraud, spam, harassment, and policy violations.
• To provide customer support, troubleshoot technical issues, and respond to
your inquiries.
• To comply with legal obligations and enforce our Terms of Service.
--------------------------------------------------------------------------------
4. SENSITIVE PERMISSIONS & DEVICE ACCESS
--------------------------------------------------------------------------------
To provide core live-streaming and social features, NiNi Chat may request the
following device permissions. Each permission is requested at runtime and only
used when explicitly necessary:
• CAMERA (android.permission.CAMERA):
Used only when you start a live video broadcast, turn on your camera in a video
room, or take a picture for your profile avatar. We never access your camera
without your active interaction.
• MICROPHONE (android.permission.RECORD_AUDIO):
Used to capture your voice during voice chat rooms, live audio/video streaming,
and sending voice messages in 1-on-1 chats. Audio is transmitted live and is
not secretly recorded.
• PHOTOS & VIDEOS (READ_MEDIA_IMAGES / READ_MEDIA_VIDEO / READ_EXTERNAL_STORAGE):
Used only when you explicitly pick images or videos from your gallery to set
your profile picture, customize room wallpapers, or send media attachments in
chat. We do not scan or access your private photos without your selection.
• NOTIFICATIONS (POST_NOTIFICATIONS):
Used to notify you about incoming direct messages, room invitations from
friends, gift notifications, and important system updates. You can disable
notifications at any time in device settings.
--------------------------------------------------------------------------------
5. THIRD-PARTY SERVICES & INTEGRATIONS
--------------------------------------------------------------------------------
We may use trusted third-party service providers to help operate, analyze, and
enhance our Service. These third parties have access to your information only
to perform specific tasks on our behalf and are obligated not to disclose or use
it for other purposes:
• Google Play Services: For app distribution, in-app purchases, and authentication.
Privacy Policy: https://policies.google.com/privacy
• Firebase (Google LLC):
- Firebase Authentication: For secure account login.
- Firebase Cloud Messaging (FCM): For delivering push notifications.
- Firebase Crashlytics: For crash reporting and stability diagnostics.
Privacy Policy: https://firebase.google.com/support/privacy
• LiveKit & Real-Time Engine:
For transmitting low-latency audio and video streams in live rooms. Audio and
video streams are relayed in real-time and not permanently stored unless
explicitly archived for community moderation.
• Centrifugo WebSocket Service:
For real-time in-room messaging, gift animations, and state synchronization.
--------------------------------------------------------------------------------
6. DATA SHARING & DISCLOSURE
--------------------------------------------------------------------------------
We do NOT sell, rent, or trade your personal information to third parties or
advertisers. We may disclose your information only under the following
circumstances:
• With Other Users: Information in your public profile (display name, avatar,
user ID, level, bio) and content you share in public rooms is visible to other
users.
• With Service Providers: With trusted cloud infrastructure and database hosting
providers that help us deliver the app under strict confidentiality terms.
• Legal Requirements: If required by law, subpoena, or in good faith belief that
such action is necessary to comply with applicable laws, protect user safety,
or investigate suspected illegal activities.
--------------------------------------------------------------------------------
7. DATA RETENTION & ACCOUNT DELETION
--------------------------------------------------------------------------------
A. Data Retention:
We retain your personal information for as long as your account remains active
or as needed to provide you with the Service, resolve disputes, and comply with
legal requirements.
B. Account & Data Deletion (Google Play Compliance):
You have the full right to delete your account and all associated personal data
at any time:
1. In-App Deletion:
You can request account deletion directly within the app by navigating to:
[Profile / Me] -> [Settings] -> [Account Settings] -> [Delete Account].
2. Web / Email Deletion Request:
You can also request complete deletion of your account and data by sending an
email to our dedicated support address: admin@fuvio.live with the subject
"Account Deletion Request" and providing your Registered User ID or Email.
Upon receiving an account deletion request, your profile, messages, and uploaded
data will be permanently deleted or anonymized within 30 days, except where
retention is required by applicable law or financial auditing standards.
--------------------------------------------------------------------------------
8. CHILDREN'S PRIVACY (COPPA COMPLIANCE)
--------------------------------------------------------------------------------
NiNi Chat is intended for a general audience and is not directed at children
under the age of 13 (or under the age of 18 in jurisdictions where parental
consent is required for live interactive platforms).
We do not knowingly collect personal information from children under 13. If we
become aware that a child under 13 has provided us with personal data, we will
take prompt steps to delete such information and terminate the child's account.
If you are a parent or guardian and believe your child has provided us with
personal data, please contact us immediately at admin@fuvio.live.
--------------------------------------------------------------------------------
9. DATA SECURITY
--------------------------------------------------------------------------------
We implement appropriate technical, administrative, and physical security
measures to safeguard your personal data against unauthorized access, loss,
misuse, or alteration. All data transmission between your device and our servers
is encrypted using industry-standard Transport Layer Security (HTTPS / WSS / TLS).
However, please note that no method of transmission over the internet or
electronic storage is 100% secure.
--------------------------------------------------------------------------------
10. USER RIGHTS & CHOICES
--------------------------------------------------------------------------------
Depending on your geographic location (including under GDPR or CCPA), you may
have the following rights regarding your personal information:
• Access & Portability: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data ("Right to be Forgotten").
• Revoke Permissions: You can revoke camera, microphone, and photo permissions
at any time via your device's system settings.
To exercise any of these rights, please contact us at admin@fuvio.live.
--------------------------------------------------------------------------------
11. CHANGES TO THIS PRIVACY POLICY
--------------------------------------------------------------------------------
We may update our Privacy Policy from time to time to reflect changes in our
practices, technologies, or legal obligations. When we make material changes,
we will update the "Last Updated" date at the top of this policy and provide a
notice within the app. Your continued use of NiNi Chat after the effective date
of the revised policy constitutes your acceptance of the changes.
--------------------------------------------------------------------------------
12. CONTACT INFORMATION
--------------------------------------------------------------------------------
If you have any questions, concerns, or requests regarding this Privacy Policy
or our data handling practices, please contact us at:
Fuvio Media & Entertainment Ltd.
App: NiNi Chat
Website: https://nini.chat.im143.com
================================================================================