[Reminder terms]
Your trust is very important to us. We are well aware of the importance of user information security. We will take security protection measures in accordance with laws and regulations to protect your user information in a safe and controllable manner. In view of this, Fujian Star-net Communications Co., Ltd. (hereinafter referred to as "we") has formulated this "Privacy Policy" (hereinafter or referred to as "Statement and Policy") and reminds you: Before using the services of "AIHome", Please be sure to read carefully and thoroughly understand this "Privacy Policy", and use relevant products and services after confirming that you have fully reserved and agreed. Once you start to use the "AIHome" service, it will be deemed to have accepted and recognized the content of this statement and political regulations. "AIHome" is a sub-app of Star-net Smart Home Brand "NexHome".
If you have any questions, comments or suggestions about the content of this statement and policy, you can contact us through online channels.
【Important Notice】
All applications launched by "NexHome" (hereinafter referred to as "software") are applicable to this user agreement.
Protecting the security of your personal information is one of our basic principles. We will adopt reasonable measures to protect your personal information. Except as required by law, we will not disclose or disclose user personal information to third parties without the user's permission. We use professional encrypted storage and transmission methods for related information to ensure the security of users' personal information. Before using this software and the services provided, please read this policy carefully. Your behavior will be deemed that you have read and agreed to the entire content of this policy.
【Information collection】
When you are using the software and its services, we will collect some of your personal information, which may include but not limited to your name, date of birth, contact address, telephone number, email address, video files, etc.
We use the user information submitted by you and collected by us for the following purposes:
To provide you with services, and to maintain and improve services;
Promote and introduce products to you if permitted by laws and regulations;
We may use your personal information to prevent, detect, investigate fraud, endanger security, and illegal acts that violate agreements, policies or rules with us or its affiliates, to protect you, our other users, us or our associations The legitimate rights and interests of the parties.
We may combine information from a certain service with information from other services in order to provide you with services, personalized content and suggestions.
Other purposes approved by you.
【Information Storage】
For the purposes stated in this policy, we will retain your personal information for a certain period of time. We will use various security technologies and strategies to prevent information loss, improper use, unauthorized disclosure and other issues. But please understand that despite our best efforts to protect your personal information, we still cannot guarantee the absolute security of your personal information under the existing security technical measures. Your personal information may be caused by force majeure or not due to us. You agree that we can exempt you from liability for the losses caused to you due to various security issues that have been leaked or stolen.
【Use of Information】
In order to provide you with a better user experience, we may use the collected personal information for the following purposes, including but not limited to:
1. Used for identity verification, security prevention, fraud monitoring, archiving and backup purposes to improve the security of the websites, software and other services we provide.
Send you emails, text messages (including commercial text messages), push notifications, etc. to promote or advertise our products and services.
Used for statistics, data analysis and research purposes.
Each email/mobile phone number is only for one valid account. If there is evidence or we have reasonable grounds to believe that you have maliciously registered multiple accounts, we have the right to take measures such as freezing or closing accounts.
【Information Sharing】
Except as required by laws and regulations or with your prior written permission, we will not disclose your personal information.
We will disclose the necessary content to those who must understand the personal information due to the performance of their duties, but we will take necessary measures to urge the above-mentioned personnel who know about your personal information due to work relationships and have access to your personal information to assume obligations not lower than this policy.
In addition, in order to provide you with a better user experience and service quality, we may cooperate with trusted third-party individuals, companies or other organizations to provide you with related services. In this case, you agree and authorize that we can provide your personal information to the third party.
This policy does not apply to third-party services accessed through this website. When you use the aforementioned third-party services, they may obtain your personal information, so we hereby remind you to read the third-party privacy policy.
Unless otherwise agreed in writing, all software and services we provide use this policy.
[Update of Privacy Policy]
1 Our privacy policy may be revised.
Without your explicit consent, we will not restrict your rights in accordance with this privacy policy. We will post any amendments to the privacy policy on a dedicated page.
For major revisions, we will also provide more noticeable notices. For certain services, we will notify by publicity to explain the specific changes in the privacy policy.
The major changes referred to in this policy include but are not limited to:
4.1. Our service model has undergone major changes. Such as the purpose of processing user information, the type of user information processed, and the way the user information is used;
4.2. Significant changes have taken place in our control and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;
4.3. The main objects of user information sharing, transfer or disclosure have changed;
4.4. Your right to participate in user information processing and how to exercise it has undergone major changes;
4.5. When our responsible department, contact information and complaint channels for handling user information security change;
4.6. When the user information security impact assessment report shows that there is a high risk.
【Other】
We recommend that people without civil actors use the software and the services provided under the permission and guidance of their guardians.
To the maximum extent permitted by law, we have the right to interpret and modify this agreement. We have the right to modify the terms of this agreement when necessary. After the terms of this agreement are changed, if you continue to use the software and the services provided, you are deemed to have accepted the revised agreement. If you do not accept the revised agreement, you should immediately stop using the software and the services provided.