For ENROLLMENT VERIFICATION by the enrolling teacher, please wait 2 to 3 working days (during enrollment period). If you don’t receive feedback after this period, please contact us at gs@ineust.ph.education
For COMPRE EXAM ENROLLMENT, please visit the NEUST Graduate School Facebook page and look for the post about the COMPRE Timeline. It usually takes about one month to release the list of exam qualifiers. The COMPRE coordinator will also send you an email regarding the result of your application. If you have concern regarding the comprehensive exam, please email us at gs.compre@ineust.ph.education
For SUBJECT REQUEST & OFFERINGS CONCERN, please email your program chair and discuss your concern with them. All requests should be in an official letter addressed to the NEUST Graduate School Dean, Dr. Jocelyn B. Cruz, through your program chair for approval. You may send this request to your program chair OR to the GS email: gs@ineust.ph.education. After approval, if you are not yet enrolled, please wait 2 to 3 days for the new subjects to fully reflect on the iOES portal before starting the enrollment process. If you are already enrolled, please wait for the adding and dropping request link to be posted on our Facebook page. Allow 2 to 3 working days for the approval of your request. The request link is usually posted on our FB page after the enrollment period.
For PAYMENT VERIFICATION, please wait at least 2 to 3 days for your payment to reflect if made through Landbank LinkBiz Portal. Ensure that you have uploaded proof of payment, such as screenshots, to your iOES account. If you have other concerns regarding your payment or balances, please email the NEUST Accounting Office at neustacc@gmail.com
For iOES ACCOUNT PROBLEMS, please email your concern to GS (gs@ineust.ph.education), OAR (oar@neust.edu.ph), or MIS (mishelpdesk@neust.edu.ph)
DURING ENROLLMENT, if you do not see any subjects, it means that the schedule and subject offerings for your program have not yet been uploaded. Please wait 2 to 3 days and check again to see if the subject offerings are now available in your account.
AFTER ENROLLMENT, please join our Facebook Community Group (https://www.facebook.com/groups/neust.gs) to find the email addresses of your professors. The names of your professors will be available in your iOES account 2 days before the start of classes. Your professors will also try to contact you through your enrollment email.