Net Go VPN – Privacy Policy
Effective Date: September 22, 2026
Net Go VPN (“we,” “our,” or “the App”) respects your privacy. This Privacy Policy explains how Net Go VPN collects, uses, stores, and protects information when you use our VPN application.
By downloading or using Net Go VPN, you agree to the practices described in this Privacy Policy.
1. Introduction
Net Go VPN is a Virtual Private Network (VPN) application that uses the WireGuard VPN protocol to establish encrypted VPN connections between your device and a VPN server.
This Privacy Policy applies to the Net Go VPN mobile application, its related services, and any features provided through the application.
We aim to handle user information responsibly and provide transparency regarding the information processed when you use our services.
2. Information We Collect
The information processed by Net Go VPN depends on how you use the application and the technical configuration of the VPN service.
2.1 VPN Connection Information
When you connect to a VPN server, the application or VPN infrastructure may process technical information required to establish and maintain the connection, including:
VPN server connection status.
Selected VPN server or location.
Connection start and disconnection events.
Internet Protocol (IP) address information required for communication.
Data usage or connection statistics, if enabled.
Technical error and diagnostic information, if collected.
The exact information retained depends on the configuration of the VPN server and the services used to operate the VPN infrastructure.
2.2 Device Information
We or our service providers may process limited technical information needed to support the application, such as:
Device model and operating system.
Application version.
Language and general configuration information.
Crash reports and diagnostic information.
Network connectivity information.
We do not require you to provide your name, home address, or other direct identity information merely to install the application, unless a particular feature requires it.
2.3 Personal Information You Provide
If you contact us for support, we may receive information that you voluntarily provide, such as:
Your email address.
The contents of your message.
Screenshots or other attachments you choose to send.
Information needed to investigate your issue.
We use this information only for purposes such as responding to your request, troubleshooting, and improving support.
3. WireGuard VPN Protocol
Net Go VPN uses the WireGuard protocol to create encrypted VPN connections.
WireGuard is responsible for encrypting network traffic transmitted through the VPN tunnel. However, encryption does not mean that all information is invisible to every party.
Depending on the VPN server configuration:
Your internet service provider may be able to see that your device is communicating with a VPN server.
The VPN server may process your device's connection IP address and the destination IP addresses needed to route traffic.
Websites and online services may see the public IP address of the VPN server instead of your original public IP address.
The VPN server operator may be able to process certain connection metadata, depending on its configuration and logging practices.
DNS requests may be handled by the VPN server, a configured DNS provider, or another service.
Net Go VPN does not guarantee complete anonymity or protection against every form of online tracking, monitoring, or surveillance.
4. How We Use Information
Information processed through the application or related services may be used for the following purposes:
Establishing and maintaining VPN connections.
Providing and improving application functionality.
Monitoring service availability and performance.
Diagnosing technical problems and connection failures.
Responding to user support requests.
Detecting abuse, fraud, security threats, or unauthorized activity.
Complying with applicable legal obligations.
Protecting the security and reliability of our systems.
We do not use information for purposes that are materially different from those described in this Privacy Policy without providing additional notice where required by applicable law.
5. Internet Traffic and Browsing Activity
Net Go VPN is designed to route network traffic through a VPN tunnel when the VPN connection is active.
The application itself may not need to inspect the content of your browsing activity to establish a WireGuard connection. However, traffic routed through the VPN infrastructure may be processed by the VPN server and its underlying hosting or network providers as necessary to deliver the service.
We do not claim that all browsing activity, DNS requests, connection metadata, or traffic information is automatically excluded from processing. The actual handling of this information depends on the VPN server configuration, DNS configuration, hosting provider, and logging settings.
You should avoid transmitting sensitive information through any service unless you understand and accept the relevant privacy risks.
6. VPN Permissions
Net Go VPN may request Android VPN-related permissions, including the Android VpnService permission, to establish and operate a VPN connection.
These permissions are used to:
Create a VPN tunnel.
Route selected or permitted network traffic through the VPN.
Maintain the VPN connection.
Display the connection status to you.
Disconnect or stop the VPN service when requested.
Net Go VPN does not use VPN permissions for purposes unrelated to providing the VPN functionality.
7. Information Sharing
We may share limited information with third parties when necessary for operating, maintaining, securing, or supporting Net Go VPN.
Possible third parties include:
7.1 VPN Infrastructure Providers
VPN servers may be hosted or supported by third-party infrastructure providers. These providers may process technical information such as network traffic, IP addresses, connection information, or server logs according to their configurations and policies.
7.2 Service Providers
We may use service providers for purposes such as:
Hosting and infrastructure.
Crash reporting.
Technical support.
Analytics.
Security monitoring.
Application maintenance.
These providers are expected to process information according to their contractual obligations and applicable laws.
7.3 Legal and Security Requirements
We may disclose information when reasonably necessary to:
Comply with a legal obligation or valid legal request.
Protect the rights, safety, and property of users or the public.
Investigate security incidents, fraud, or abuse.
Enforce our terms and policies.
Protect the operation of our services.
We do not sell personal information as a business practice.
8. Advertising and Analytics
If advertisements or third-party analytics tools are integrated into Net Go VPN, those services may collect information according to their own privacy policies.
Depending on the services implemented in the application, this may include:
Advertising identifiers.
Approximate location derived from IP address.
Application interaction information.
Device and technical information.
Advertising performance information.
Crash and diagnostic information.
Third-party advertising and analytics providers may use cookies, mobile identifiers, SDKs, or similar technologies.
You should review the privacy policies of the relevant third-party providers to understand how they process information.
If advertising or analytics services are not enabled in the application, the corresponding data collection will not apply to those features.
9. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing and maintaining the service.
Resolving support requests.
Meeting legal and regulatory requirements.
Detecting and preventing abuse.
Maintaining security and operational records.
VPN connection logs and other technical records may be retained by the VPN infrastructure provider according to the server configuration and provider policies.
The retention period may vary depending on the type of information, the purpose of processing, and applicable legal requirements.
10. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.
The WireGuard protocol provides encryption for traffic transmitted through the VPN tunnel. However, no application, network, or internet transmission method can be guaranteed to be completely secure.
You are responsible for keeping your device secure and using the application on a trusted device.
11. Third-Party Services and Websites
Net Go VPN may rely on third-party services, servers, hosting providers, analytics services, advertising providers, or other technology providers.
Third-party services operate under their own privacy policies and terms. We recommend reviewing the relevant policies before using services connected to the application.
Net Go VPN is not responsible for the privacy practices of third-party websites or services that you access while connected to the VPN.
12. Children's Privacy
Net Go VPN is not intentionally designed to collect personal information from children.
We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action where required.
13. Your Privacy Choices
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
Request information about the processing of your personal data.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Object to certain processing activities.
Request restrictions on processing where legally available.
Withdraw consent where processing is based on consent.
These rights may be subject to legal limitations and verification requirements.
To submit a privacy request, contact us using the email address provided in the Contact Us section.
14. Data Deletion Requests
You may contact us to request deletion of personal information that we control, where applicable.
Your request should include enough information for us to understand and process it. We may need to verify your request before taking action.
Some information may be retained when required for legal compliance, security, fraud prevention, dispute resolution, or other legitimate purposes permitted by law.
Information controlled by independent third-party VPN infrastructure providers may need to be requested directly from those providers.
15. International Data Transfers
Depending on the location of our service providers and VPN servers, information may be processed in countries other than the country where you live.
Where required by applicable law, we take reasonable steps to support appropriate safeguards for international data transfers.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
The application or its features.
Our data processing practices.
Third-party services.
Legal or regulatory requirements.
Security and operational procedures.
When changes are made, we will update the effective date shown at the beginning of this Privacy Policy.
You are encouraged to review this page periodically for the latest information.
17. Contact Us
If you have questions, concerns, privacy requests, or complaints regarding this Privacy Policy or Net Go VPN, please contact us:
Application Name: Net Go VPN
Email: publixaorignal@gmail.com
We will review privacy-related requests and respond within a reasonable period, subject to applicable law and the nature of the request.