Introduction
Welcome to Les Games's mobile game "Neon Rush". Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our game available on the Google Play Store. By using our Service, you agree to the collection and use of information in accordance with this policy.
Company or Project Name:
Les Games - Neon Rush
Contact Information:
Support Email: olesdibrivniy@gmail.com
Contact Email: olesdibrivniy@gmail.com
Phone Number: +380986465893
1. Categories of Personal Data We Collect
We collect various types of data to provide and improve our Service to you.
1.1 User Properties:
Demographic Data: Age, gender, interests.
User Identifiers: IDFA, AAID, GAID, hashed email addresses.
1.2 Device Information:
Device model, OS version, manufacturer.
Unique device identifiers (IDFA, GAID).
App version, SDK version.
Screen resolution, device language.
1.3 Location Data:
General location data (country, region, city).
1.4 Events and Interactions:
User interactions (screen views, button presses, app opens, clicks, views).
In-app purchases and transactions.
App engagement (session duration, active users).
User engagement metrics (session duration, frequency of use).
Crashes and errors.
1.5 Ad Interaction Data:
Ad impressions, clicks, views.
Engagement metrics (session duration, ad viewing time).
1.6 Transaction Information (Unity IAP):
Purchase details (product ID, price, currency).
Transaction identifiers.
2. For What Purposes We Process Your Personal Data
We process your personal data for the following purposes:
2.1 To Provide Our Service:
Enabling seamless use of the Service.
Preventing or addressing Service errors or technical issues.
2.2 To Customize Your Experience:
Adjusting the content of the Service.
Making offers tailored to your personal preferences.
2.3 To Provide You with Customer Support:
Responding to your requests for technical support or Service information.
Sending notifications about the performance of our Service, security, payment transactions, and notices regarding our Terms and Conditions of Use or this Privacy Policy.
2.4 To Communicate with You Regarding Your Use of Our Service:
Sending push notifications or emails about Service updates or other information.
Using services like Apple Push Notification service, Firebase Cloud Messaging, and Firebase Notifications to deliver messages.
2.5 To Research and Analyze Your Use of the Service:
Better understanding business operations, maintaining, improving, innovating, planning, designing, and developing the Service and new products.
Conducting statistical analysis, testing, and improving offers.
Using tools like Appsflyer, Amplitude, Facebook Analytics, and Google Analytics to perform research and analysis.
2.6 To Enforce Our Terms and Conditions of Use and to Prevent and Combat Fraud:
Enforcing our agreements and contractual commitments, detecting, preventing, and combating fraud.
2.7 To Comply with Legal Obligations:
Using or sharing data as required by law, especially if requested by a law enforcement agency.
2.8 To Process Your Payments:
Enabling purchases and processing payments through third-party payment processors.
3. Method of Data Collection
3.1 Data You Provide:
Information voluntarily provided by users, such as providing email addresses for purchases or inquiries.
3.2 Data Collected Automatically:
How You Found Us: Information about the referring app or URL where users interacted with ads.
Device and Location Data: Details from mobile devices including language settings, IP address, device type and model, operating system, internet service provider, mobile carrier, hardware ID, and Facebook ID.
Usage Data: Recording interactions within the service, such as taps on interface areas, content interactions, session durations, and subscription orders.
Advertising IDs: Collection of Apple Identifier for Advertising (IDFA), Identifier for Vendors (IDFV), or Google Advertising ID (AAID), which can typically be reset through device settings.
4. How You Can Exercise Your Rights
You have the following rights regarding your personal data:
4.1 Accessing / Reviewing / Updating / Correcting Your Personal Data:
You may review, edit, or change the personal data you provided in the profile section of the App or Website.
You may also request a copy of your personal data collected during your use of the Service at support@ffstudios.games.
4.2 Deleting Your Personal Data:
You can request erasure of your personal data by sending an email to support@ffstudios.games. We will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some data for a certain time.
4.3 Objecting to or Restricting the Use of Your Personal Data:
You can ask us to stop using all or some of your personal data or limit our use thereof by requesting its erasure or sending a request to support@ffstudios.games.
4.4 Additional Information for EEA-based Users:
Right to Lodge a Complaint: You have the right to lodge a complaint with a competent data protection supervisory authority.
Right to Data Portability: You can request to receive your personal data in a machine-readable format by requesting it at support@ffstudios.games.
5. Age Limitation
We do not knowingly collect, maintain, or use personal information from children under 16 years old without their parent’s/legal guardian’s permission. If you learn that your child has provided us with personal information without your consent, please contact us at support@ffstudios.games.
6. International Data Transfers
We may transfer personal data to countries other than the country in which the data was originally collected to provide the Service and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.
7. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
8. California Privacy Rights
California’s "Shine the Light" law gives California residents the right to ask companies once a year what personal information they share with third parties for those third parties' direct marketing purposes. To obtain this information from us, please send an email message to support@ffstudios.games which includes “Request for California Privacy Information” on the subject line and your state of residence and email address in the body of your message.
9. Data Retention
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
10. How “Do Not Track” Requests Are Handled
Except as otherwise stipulated in this Privacy Policy, this Service does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
11. Personal Data Controller
Fantasy Frontier Studios LLC will be the controller of your personal data.
12. Third-Party Services and Their Privacy Policies
We use third-party services to enhance our Service, including Appodeal, Firebase, AppsFlyer, and Facebook. These services may collect and process personal data according to their privacy policies. Please review their privacy policies to understand how your data is managed:
Firebase: Firebase Privacy Policy
IronSource: IronSource Privacy Policy
Google Play: Google Play Privacy Policy
13. Contact Us
For any questions concerning your account or your personal data, please contact us at olesdibrivniy@gmail.com.
Last updated: 11.08.2025