Thank you for choosing "Neo Clean - Phone Cleaner"! This app is developed by Noteslove. Your trust means everything to us. By using our Service, you acknowledge and agree to the collection and use of information in accordance with this Privacy Policy. We understand that safeguarding your data is a huge responsibility, and we work diligently to ensure your privacy remains protected at all times.

"Neo Clean - Phone Cleaner" (hereinafter referred to as "we" or "our") collects certain information to enhance your experience and improve our services. However, we always prioritize your privacy above all else. This Privacy Policy outlines how we collect, use, safeguard, and disclose your information when you use our services. It also informs you of your privacy rights and how legal regulations protect you.

Rest assured, we do not use or share your information with any third parties except as explicitly stated in this Privacy Policy. You always have control over your data and may update your consent preferences at any time within our App Settings.

I. INFORMATION COLLECTED THROUGH THE SERVICES

At "Neo Clean - Phone Cleaner", we take a responsible approach to data collection. In this Privacy Policy, "personal information" refers to any data that identifies or could identify an individual. When you use our Services, we may collect the following types of information:

1) Information Automatically Collected Through the Services

We automatically collect certain details when you interact with our Services to improve functionality and enhance your user experience.

Device Information

If you access our Services via a mobile device, we may collect general (but not precise) location data, along with details such as your device brand, model, operating system, screen resolution, system version, Bluetooth settings, internet connection type, available RAM, installed applications, background-running apps, advertising ID, and other relevant device identifiers and settings.

Cookies & Similar Tracking Information

To optimize performance and personalize your experience, we use cookies and tracking technologies to log how you engage with our Services. Information collected may include:

Account activation time

Content and ads displayed to you, and whether you engaged with them

Websites you have visited

Notifications shown on your device

IP address, mobile country code, and user ID

You can modify your browser or device settings to limit the data we collect. However, restricting access to some data may result in limited functionality of certain features.

2) Information Provided to Us

The data we collect depends on the specific services you use. This may include:

Customer Support Information

When you contact our customer service or technical support teams, we may collect the details you provide to assist you better.

Your Content

Some features may require access to your device's camera, microphone, media, or files to allow you to create, upload, or share content. This access is granted voluntarily by you.

Device Data

For app optimization and troubleshooting, we may collect technical details such as your device type and operating system version.

3) Information You Share on Third-Party Websites or Social Media Services

Our Services may include links to third-party websites and social media platforms where you can post comments, reviews, or share content. These external services may collect and share information about you. We strongly encourage you to review their privacy policies and adjust your settings accordingly to control what information is shared.

II. HOW WE USE THE INFORMATION WE COLLECT

At "Neo Clean - Phone Cleaner", we believe in transparency when it comes to how we use your personal information. The data we collect through our Services is used for the purposes outlined below. Should we need to use your information for any other reasons, we will inform you in advance.

You have the right to opt out of sharing your personal information with third parties for marketing purposes or prevent us from using your information in ways that are inconsistent with the original purpose for which it was collected or for which you previously gave consent. However, please note that limiting how we use your personal data may impact the availability of certain features or services.

We use the collected information for:

Providing and Improving Our Services – To ensure smooth app functionality, enhance user experience, and fix any technical issues.

Personalization & User Preferences – To tailor our content, recommendations, and services based on your interests.

Security & Fraud Prevention – To safeguard user accounts, prevent unauthorized access, and detect fraudulent activities.

Customer Support & Communication – To assist with inquiries, resolve issues, and provide important service updates.

Legal & Compliance Obligations – To comply with applicable laws, regulations, and enforce our terms of service.

We take privacy seriously and ensure that your personal data is handled with care, used responsibly, and protected against misuse.

 - Improving Advertisements and Marketing

To enhance ad relevance and improve user experience, we may collect device usage information, device identifiers (IMEI/IMSI/SN/GAID), anonymous user IDs (VAID), IP addresses, MAC addresses, and advertising interaction data while you use Neo Clean - Phone Cleaner and its services.

How We Use This Data:

We strictly protect your privacy and ensure that advertisements comply with applicable laws and are shown only with your consent.

We may combine collected data with other information from different services or devices (e.g., computers, mobile phones, and connected devices) to enhance our products, services, content, and advertisements.

You can opt out of personalized advertising at any time and refuse profiling by adjusting your device settings.

How to Opt Out:

To disable personalized ads:

Go to Settings > Google > Advertising > Remove Advertising ID on your device.

Alternatively, you can contact us at henryfarringtongon@gmail.com.

Note:

Different versions of Android may have different permission management methods.

Disabling personalized ads does not mean you won’t see ads—it just means they may be less relevant to you. We are committed to protecting your privacy and ensuring a safe, transparent, and user-friendly experience while using Neo Clean - Phone Cleaner.

- To Provide Customer Service

We process your personal information when you contact us for assistance with any questions, concerns, disputes, or issues, or to provide feedback.

Without your personal information, we cannot respond to you or ensure your continued use and enjoyment of the Services.

- For Security Purposes

We process your personal information to improve and enforce our security measures.

This includes combating spam, malware, malicious activities, or security risks.

We also monitor and verify your identity to prevent unauthorized access to your account.

We cannot ensure the security of our Services without processing your personal information for these security purposes.

- To Enforce Terms, Agreements, or Policies

To ensure your safety and adherence to our terms, agreements, or policies, we may process your personal information to:

Actively monitor, investigate, prevent, and mitigate any alleged or actual prohibited, illicit, or illegal activities on our Services.

Investigate, prevent, or mitigate violations of our terms and policies.

Enforce our agreements with third parties and partners.

III. HOW WE SHARE YOUR INFORMATION WITH THIRD PARTIES

We may share your personal information with third parties in the following circumstances:

1) Employees, Third-Party Service Providers & Third-Party Processors

We disclose your personal information to our employees, contractors, affiliates, distributors, dealers, vendors, and suppliers ("Service Providers") who provide certain services to us or on our behalf, such as operating and supporting the Services, analyzing data, or performing marketing or consulting services.

These third-party Service Providers include:

Google Play Services (Privacy Policy)

AdMob (Privacy Policy)

Google Analytics for Firebase (Privacy Policy)

Firebase Crashlytics (Privacy Policy)

Service Providers will only have access to the personal information needed to perform limited functions on our behalf. Links to their privacy policies are provided above for your convenience.

2) Response to Subpoenas or Court Orders or to Protect Rights and to Comply with Our Policies

To the extent permitted by law, we will disclose your personal information if:

a) Required by law, or in response to a subpoena, court order, or similar request from judicial authorities, law enforcement, or other competent public authorities.

b) We believe, in our sole discretion, that disclosure is reasonably necessary to:

Protect against fraud,

Protect the property or other rights of us, other users, third parties, or the public at large.

c) We believe that you have abused the Services, used them to attack our systems, gain unauthorized access, engage in spamming, or otherwise violate applicable laws.

3) Business Transfers or Bankruptcy

In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, any personal information owned or controlled by us may be transferred to third parties.

We will notify you via email or a prominent notice within our Services of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred personal information will be subject to this Privacy Policy. However, any personal information you submit or that is collected after such a transfer may be subject to a new privacy policy adopted by the successor entity.

IV. THIRD PARTY

1) Links to Third-Party Websites

We may provide links to third-party websites. The Site may also carry advertisements from other companies.

When you click on third-party links in the Application, the Services, or the Site, you may leave the Application, the Services, or the Site.

We do not collect your information on or through these third-party websites, and this Privacy Policy does not address, and we are not responsible for, the privacy practices of websites operated by third parties, whether they are linked to or otherwise accessible from an Application, the Services, or the Site.

The inclusion of a link or accessibility of a third-party website does not imply endorsement of such third-party website by us.

2) Transfer, Sending, and Sharing of Information

The information that you transfer, send, and/or share through the Application, the Services, and/or the Site may be intercepted, collected, used, and disclosed by third parties.

We are not responsible for any interception, collection, use, and disclosure of your information by any third party.

Please choose other methods to transfer and share information if you have higher security requirements.

V. ACCOUNT SECURITY

Please do not buy, sell, transfer, rent, and/or lease your account and/or password to other people.

We will not take any responsibility for the illegal use of your account by others that is caused by hacking or negligent password management.

VI. SECURITY

We are very concerned about safeguarding the confidentiality of your information.

We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access and use.

Please be aware that no security measures we take to protect your information are absolutely guaranteed to prevent unauthorized access or use of your information.

VII. INTERNATIONAL USERS

Your information may be stored and processed in any country where we have facilities.

By using our Application, the Services, or the Site, you consent to the transfer of your information to countries, including the United States, which may have different and less stringent data protection rules than those in your country of residence.

If you object to your information being transferred or used as described in this policy, please do not use any Application, the Services, or the Site, and immediately delete the App from your devices.

VIII. SENSITIVE INFORMATION

We ask that you do not send us, and you do not disclose, any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sexual orientation, criminal background, or membership in past organizations, including trade union memberships) on or through our Application, the Services, or the Site, or otherwise to us.

IX. CHILDREN'S INFORMATION

We do not knowingly collect or solicit personal information from anyone under the age of 13 (or such other age as specified in applicable law).

If we learn that we have collected personal information from a child under the age of 13 without verification of parental consent, we will delete that information as quickly as possible.

If you believe that we might have any information from a child under 13, please contact us immediately at: henryfarringtongon@gmail.com.

At "Neo Clean - Phone Cleaner", we deeply respect family values and the safety of young users. We do not knowingly collect any personal identification information from children under 13 years old (or the legally required age of consent for juveniles as defined by applicable laws), nor do we knowingly allow such individuals to register on our platform.

If we become aware that we have inadvertently collected personal information from a child under 13 (or the relevant legal age), without parental consent, we will swiftly take action—suspending the account and deleting all related data.

As a community that values trust and privacy, we encourage you to contact us immediately at henryfarringtongon@gmail.com if you suspect that we might have any such information. Your vigilance helps us keep "Neo Clean - Phone Cleaner" a secure and respectful space for all.

X. CONTACTING US

If you have any questions or comments about this Policy or our privacy practices, or to report any violations of the Policy or abuse of an Application, the Services, or the Site, please contact us at:

henryfarringtongon@gmail.com.

XI. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time.

By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.