PRIVACY POLICY 

Effective Date: 15-9-2025

NAMO DAAN – Blood Donor App (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application NAMO DAAN (the “App”), which helps connect blood donors and recipients.

1. Information We Collect

When you use NAMO DAAN – Blood Donor App, we may collect:

Personal Information

• Name

• Email address

• Phone number

• Blood group

• Location (if you allow location access for nearby donor/recipient searches)
  
  

Usage Data

• Device information (model, OS version)

• App activity (features used, crashes, diagnostics)

We do not collect sensitive financial information or government ID numbers.

2. How We Use Your Information

We use your data to:

• Create and manage your donor/recipient profile

• Show nearby donors or recipients based on location (if enabled)

• Facilitate communication between donors and recipients

• Improve and personalize app features

• Ensure security and prevent misuse
  
  

3. Sharing of Information

We do not sell or rent your personal information. We may share limited data only when:

• You agree to share your profile with other donors/recipients

• Required by law or to comply with legal obligations

• To service providers that help us operate the app (under strict confidentiality agreements)

4. Data Security

We take reasonable measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission or storage is 100% secure.

5. Your Rights

You may:

• Access, update, or delete your profile information within the app

• Withdraw location access anytime through your device settings

• Request account deletion by contacting us at bjpkottayam@gmail.com
  
  

6. Children’s Privacy

NAMO DAAN – Blood Donor App is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Child Safety & Protection Standards

NAMO DAAN has zero tolerance for child sexual abuse and exploitation (CSAE).
We are committed to creating a safe environment for all users.

Our standards include:

• No content, communication, or imagery involving child sexual abuse or exploitation is ever allowed.

• Users must be 18+ to create an account or use donation services.

• Any report of CSAE will be reviewed urgently and reported to the appropriate law enforcement agencies and hotlines.

• We provide tools to block and report inappropriate behaviour inside the app.

• Accounts violating these rules will be permanently banned.

If you see anything that could put a child at risk, please contact us immediately at bjpkottayam@gmail.com

7. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted within the app or at [link to your privacy policy page], with a new “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, don't hesitate to get in touch with us:
📧 Email: bjpkottayam@gmail.com