Last Updated: June 2026
Nakhla Eats ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Nakhla Eats mobile application and related services.
When you create an account or place an order, we may collect:
Name
Phone number
Email address
Delivery addresses
Account credentials
We collect information related to your orders, including:
Purchased meals and meal plans
Order history
Payment status
Delivery preferences
With your permission, we may collect your location to:
Provide accurate delivery services
Suggest nearby delivery addresses
Improve delivery estimates
We may automatically collect:
Device type
Operating system version
App version
Diagnostic and crash data
We use your information to:
Create and manage your account
Process and deliver orders
Manage meal plan subscriptions
Provide customer support
Improve our services and user experience
Send order updates and important notifications
Prevent fraud and ensure platform security
We do not sell your personal information.
We may share information with:
Delivery partners to complete deliveries
Service providers that help operate our platform
Legal authorities when required by law
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of electronic transmission or storage is completely secure.
We retain your information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your account and data
Withdraw consent for certain data processing activities
To exercise these rights, please contact us using the details below.
We may send notifications related to:
Order updates
Delivery status
Account activity
Promotional offers (where permitted)
You can manage notification preferences within the app settings.
Nakhla Eats is not intended for children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Updated versions will be posted within the application and on our website.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Nakhla Eats
Email: app@nakhlaeats.com
By using Nakhla Eats, you agree to the collection and use of information as described in this Privacy Policy.