Last Updated: [06/07/2025]
At Zipkart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data when you use our delivery app.
When you use Zipkart, we collect certain personal information necessary to provide and improve our services. The primary information we collect includes:
Name: To identify you and personalize your experience.
Phone Number: To contact you regarding your orders, delivery status, and for customer support.
Location Information: To accurately deliver your orders to the correct address and optimize delivery routes.
We may also collect non-personal information related to your device and app usage, such as device type, operating system, IP address, and app interaction data to help us improve the app and its features.
We use the information we collect to:
Process your orders and ensure timely delivery.
Communicate important updates about your order status or account.
Provide customer support and respond to your inquiries.
Personalize your experience and offer relevant products and promotions.
Analyze app performance and usage to improve functionality and security.
Comply with legal requirements and prevent fraud or unauthorized activity.
We do not use your personal information for marketing purposes without your consent.
We respect your privacy and do not sell or rent your personal information to third parties. However, to provide our services, we may share your information with:
Delivery Partners: To fulfill your order by ensuring it reaches your specified location accurately.
Payment Processors: To securely process your payment transactions (if applicable).
Service Providers: Who help us operate the app and deliver services (e.g., analytics providers, customer service platforms).
Legal Authorities: When required by law or to protect our rights.
We ensure that any third parties we share data with adhere to strict confidentiality and security standards.
Protecting your information is a priority for us. We use industry-standard security measures, including encryption and secure servers, to safeguard your data from unauthorized access, alteration, or disclosure.
Despite our best efforts, no data transmission over the internet can be guaranteed to be 100% secure. You use the Zipkart app at your own risk and should take care to protect your account credentials.
You have control over your personal information and can:
Access and Update: You may update your name, phone number, and delivery address within the app or by contacting our support team.
Delete: Request deletion of your personal data by contacting us at support@myzipkart.com. Please note that we may retain some information as required by law or for legitimate business purposes.
Opt-out of Communications: You may opt out of marketing or promotional messages by following the unsubscribe instructions included in such messages.
Zipkart is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will take prompt steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information. Significant changes will be communicated via the app or email.
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Email: support@myzipkart.com
Phone: +91 8886222709
Address: [visakapatnam]
By using the Zipkart app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.
Thank you for trusting Zipkart to deliver your essentials quickly and safely.