Privacy Policy for My Town Bus

Last Updated: 13 Feb 2025

1. Introduction

My Town Bus (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). Our App is designed for bus transportation management and includes features such as account creation, route tracking, ticket booking, live bus location, notifications, and customer support.

By using our App, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

A. Account and Profile Information

We collect personal information to create and manage your account, including:

Full Name, Email Address, Contact Number
Society Name, Block/Building, Apartment/Villa/Office Number

B. Payment and Transaction Data

For utility bill payments and facility bookings, we collect:

Billing details (amount, billing month, pending bills)
Transaction history (transaction ID, date, and status)
Payment processing is handled by Razorpay (which is PCI-DSS compliant); we do not store sensitive payment card details.

C. Feedback and App Engagement

We also collect any ratings, reviews, or feedback you provide, including when you share the app.

4. Information Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information only with:

Service Providers: Trusted third parties (e.g., Django, Razorpay) who assist us in operating the App. These providers are bound by confidentiality and data protection agreements.

Legal Requirements: Authorities, if required by law or to protect our rights, safety, or property.

Aggregated Data: Non-personally identifiable data for analysis and research purposes.

Privacy Policy for My Town Bus

1. Introduction

2. Information We Collect

A. Account and Profile Information

B. Payment and Transaction Data

C. Feedback and App Engagement

3. How We Use Your Information

4. Information Sharing and Disclosure

5. Data Security

6. Data Retention

7. Your Rights

8. Third-Party Services

9. Changes to This Privacy Policy

10. Contact Us