Mysto Privacy Policy

Last Updated: July 27, 2025

Purpose and Commitment

At Mysto, we believe transparency builds trust. This Privacy Policy explains how we handle your personal information to:

1. Deliver our social connection services safely and reliably

2. Protect your privacy through data encryption and security measures

3. Comply with global privacy regulations (GDPR, CCPA, etc.)

4. Empower you with control over your data

We encourage you to read this policy carefully to understand our practices. By using Mysto, you agree to the collection and use of information as described below.

1. Introduction

Mysto ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"), website ("Site"), and related services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you disagree, please do not use the Service.

2. Information We Collect

We collect information to provide and improve the Service, including:

A. Registration and Account Data

• Required: Gender, alias, date of birth, email/phone number (for account creation and connections).

• Optional: Photos, bio, interests, and social media data (if linked via Facebook/Google/Apple).

  • Note: If you register via Facebook/Google, we may access your public profile (name, email, profile picture) with your consent.

B. Location Data

• GPS, Wi-Fi, or IP-based location to enable proximity-based connections and safety features.

C. Usage and Log Data

• IP address, device type, browser, crash reports, and interactions (e.g., matches, call durations).

• Retention: Log data is deleted after 30 days unless required for security.

D. User Content

• Photos, videos, messages, and music shared in-app. Once shared, content may be stored or redistributed by recipients.

E. Payment Information

• Credit card details (processed securely by third-party vendors) for premium features.

F. Age Verification

• We do not knowingly collect data from users under 18. Age checks are enforced via third-party tools.

3. How We Use Your Information

We process data to:

• Provide and personalize the Service (e.g., matches, video calls).

• Ensure safety (e.g., fraud detection, content moderation).

• Improve Service performance and develop new features.

• Send marketing communications (with consent).

• Comply with legal obligations.

Legal Basis: Contractual necessity, consent, legitimate interests, or legal compliance.

4. Data Sharing

We may share information with:

• Other Users: Profile details and shared content.

• Service Providers: Payment processors, analytics, and cloud storage vendors.

• Legal Authorities: If required by law or to protect safety.

• Corporate Affiliates: For integrated services within the RC Group.

We do not sell your data to third parties.

5. Security

• Data is encrypted in transit and at rest.

• Access is restricted to authorized personnel.

• Regular security audits are conducted.

Note: No system is 100% secure—use caution when sharing personal content.

6. Your Rights

You may:

• Access, correct, or delete your data via App settings.

• Withdraw consent or object to processing.

• Request data portability.

• Lodge complaints with our Data Protection Officer (DPO) at [innorbethapp@gmail.com].

Deletion Requests: Account deletion removes data from our servers, but shared content may persist.

7. International Transfers

Data may be processed globally with safeguards (e.g., EU Standard Contractual Clauses).

8. Cookies and Tracking

We use cookies for:

• Authentication and security.

• Analytics and personalized ads (opt-out via browser settings).

9. Policy Updates

We will notify users of material changes via in-App alerts or email. Continued use constitutes acceptance.

10. Contact Us

For questions or requests, contact our DPO at:
Email: [innorbethapp@gmail.com]