Privacy Policy
Thank you for choosing the game service provided by us! We value the privacy of every user, and we will explain to you through the Privacy Policy ("this Policy"): When using our services, we process your personal information, including the collection, use, storage and sharing of your personal information, as well as the relevant rights you enjoy. This policy is closely related to the services you use. We hope that you will read it carefully and make the choices you think are appropriate in accordance with the guidance of this policy when necessary.
We will start to process your relevant information after you agree to this policy; your use or continued use of our services means that you agree that we will process your relevant information in accordance with the provisions of this policy. If you do not agree to this policy, we will not be able to provide you with services. For your own rights and interests, you should stop using our services immediately.
I. Information we collect
When we provide services, we adhere to the principles of legality, legitimacy and necessity, and only collect information necessary to realize the business functions of products or services. If you do not provide relevant information, you may not be able to register as our user or enjoy certain products or services we provide, or achieve the effects intended by the relevant services.
(I) Your information we obtain
When you use the service, we may collect the following information:
1. Real-name identity information refers to your name, ID number and other personal information that you may need to provide when registering an account or using our services in order to implement the requirements of laws and regulations for real-name authentication. This information is personal sensitive information. If you do not provide true real-name identity information or the real-name identity information provided is untrue, you may not be able to enjoy the products or services we provide to you.
2. Application-related information refers to the installed application information or running process information, application installation list, overall operation of the application, usage and frequency, application crashes, overall installation and usage, performance data, and application source that we will collect in order to prevent malicious programs and ensure operational quality and efficiency.
3. Log information refers to technical information automatically collected by the system when you use our services. We collect log information to ensure that you can use our services normally, maintain the normal operation of game functions, and protect the security of your account. These log information include:
(1) device or software information, such as configuration information provided by your mobile device, web browser or other programs used to access our services, your IP address and version of your mobile device, device MAC address, operating system type device identifier (such as android ID/IDFA/OPENUDID/GUID/IDFV/WIFI_SSID/IMSI, etc.);
(2) information searched or browsed when using our services, such as web search terms you use, URL addresses of social media pages you visit, and other information and content details you browse or request when using our services;
(3) information you communicate through our services, such as accounts you have communicated with, as well as communication time, data and duration;
(4) information (metadata) contained in the content you share through our services, such as the date, time or location of the shared photos or videos taken or uploaded.
Please note that in the above situations, we may need you to enable some device access permissions, such as photos, media content, files, device information, etc., to achieve certain functions. You can choose to close some or all permissions at any time in the settings function of your device and withdraw your consent. By enabling these permissions, you authorize us to collect and use this information to implement the corresponding functions.
4. Geographic location information refers to the information about your location collected when you enable the device positioning function and use the related services we provide based on location. We may collect geographic location information to facilitate your communication and interaction with nearby players. This type of information includes:
(1) Your geographic location information collected through GPS or Wi-Fi when you use our services through a mobile device with positioning function;
(2) Real-time information containing your geographic location provided by you or other users, such as your region information contained in the account information you provide, shared information showing your current or past geographic location uploaded by you or others, and geo-tag information contained in photos shared by you or others;
(3) You can stop collecting your geographic location information by turning off the positioning function.
(II) Your information shared by other parties
We will obtain the information generated or shared by you when you use the services of third-party partners. For example, when you log in to the third-party partner service using your WeChat or QQ account, we will obtain the name and login time of your login to the third-party partner service to facilitate your authorization management. Please read the user agreement or privacy policy of the third-party partner service carefully. We will collect this type of information in strict accordance with the standards for personal information protection no less than those in the above-mentioned user agreement or privacy policy.
2. How we use the collected information
We strictly abide by the provisions of laws and regulations and the agreement between you and us, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will inform you again and obtain your consent.
(I) General purposes
1. Provide services to you;
2. When we provide services, it is used for user registration, identity authentication, customer service, security prevention, fraud monitoring, archiving and backup purposes to ensure the security of the products and services we provide to you;
3. Help us design new services, improve our existing services, and improve service quality;
4. Let us better understand how you access and use our services, so as to respond to your needs in a targeted manner, such as language settings, location settings, help services and instructions, or make other responses to you and other users to improve your user experience;
5. Software certification or management software upgrades;
6. Allow you to participate in surveys about our products and services;
Please note that we will not collect your personal information solely for the purpose of improving program functions, improving user experience, targeted delivery, etc.
(II) You can choose whether to use it for other services
In order to give you a better experience, improve our services or other purposes you agree to, we may collect information collected through a certain service and use it for our other services, subject to relevant laws and regulations. For example, the information collected when you use one of our services may be used in another service to provide you with specific content or to show you information related to you that is not generally delivered.
Our use of such information will not exceed the scope that is directly or reasonably related to the purpose claimed when collecting the personal information. If it exceeds the above scope, we will obtain your explicit consent again. We will provide the corresponding options in the form of information pop-ups in the interactive interface of the relevant service, and you can choose to accept or refuse us to use the information provided and stored by the service for our other services.
In order to ensure the security of the service and help us better understand the operation of our application, we may record relevant information, such as the frequency of your use of the application, failure information, overall usage, performance data, and the source of the application. We will not combine the information we store in the analysis software with the personal identification information you provide in the application.
In order to ensure the stable operation of the game or realize related functions, we may access the software development kit (SDK) provided by a third party to achieve the above purposes. We will fulfill our prudent obligations and conduct strict security monitoring of the software tool development kit (SDK) that our partners use to obtain information to protect data security.
The third-party SDK we access mainly serves the needs of you and other users. Therefore, when meeting new service requirements and business function changes, we may adjust the third-party SDK we access. We will promptly disclose to you the latest situation of accessing the third-party SDK in this statement.
3. How you access and control personal information
We will do everything possible to take appropriate technical means to ensure that you can correct, delete your personal information or withdraw the consented authorization. Before that, we will ask you to authenticate your identity to ensure the security of your account. You can also request us to query, correct, delete or withdraw your consented authorization through the contact information in Article 10 of the "Game Privacy Protection Agreement".
Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requirements. Please contact us through the contact information in Article 10, and we will respond to your request within a reasonable period of time. In principle, we do not charge for the above-mentioned reasonable services such as copying and deleting personal information, but we will charge a certain cost for repeated requests that exceed reasonable limits. We may reject requests that are repeated without reason, require too many technical means, and pose risks to the legitimate rights and interests of others.
IV. Information that we may entrust to process, share, and transfer
(I) If we entrust the processing, sharing, or transfer of your personal information, or if you need us to share, provide, or transfer your personal information to a third party, we will obtain your explicit consent to the above actions directly or indirectly through the third party, and inform you of the purpose of processing, processing method, type of personal information, and the identity and contact information of the third party. If the third party changes our original processing purpose and processing method, we will inform you again and obtain your explicit consent. We will sign strict confidentiality agreements and data processing agreements with third parties to clarify the responsibilities and rights and obligations of both parties and protect the security of your personal information.
(II) Even if the preceding paragraph is applicable, if you use our games, we may provide the logs and related information (such as login logs, etc.) generated by you in the game to the developer or relevant third parties for game security analysis, to help improve game services, and to further optimize the user's gaming experience. In addition, we will try to contact their guardians after suspected underage consumption, inform their guardians of relevant consumption records and other information, and remind, confirm and process them.
In order to improve your user experience, we may need to share anonymized or de-identified information with third-party partners, etc., and require them to strictly comply with our measures and requirements for data privacy protection, including but not limited to processing in accordance with data protection agreements, commitments and relevant data processing policies, laws and regulations, to avoid identifying personal identities and protect privacy security.
We will not share information that can be used to identify you personally, especially personal sensitive information (such as your name or email address) and personal biometric information with partners, unless we obtain your explicit consent.
(III) As our business continues to develop, we may undergo changes such as acquisitions and mergers. We will inform you of the relevant situation and continue to protect your personal information in accordance with laws and regulations and standards not lower than those required by these guidelines, or require the new personal information controller to continue to perform the responsibilities and obligations to protect your personal information. If the new personal information controller changes the purpose and method of personal information processing, it will inform you and obtain your explicit consent again.
(IV) Obtain a copy of your personal information
You have the right to obtain a copy of your personal information. You can do this by yourself in the following ways:
1. Consult the official customer service staff and the official customer service staff will provide it directly after proving your identity;
2. If the data interface has been matched, we can also directly transmit a copy of your personal information to your designated third party at your request, provided that it is technically feasible.
V. Exemptions for processing personal information and exceptions to obtaining your authorization and consent
According to the law, we do not bear civil liability for processing your personal information in any of the following circumstances:
1. Reasonable actions within the scope of consent of the natural person or his/her guardian;
2. Reasonable processing of information disclosed by the natural person on his/her own or other information that has been legally disclosed, except when the natural person explicitly refuses or processing of the information infringes upon his/her major interests;
3. Other actions reasonably implemented to safeguard the public interest or the legitimate rights and interests of the natural person.
According to national standards and other relevant regulations, we do not need to obtain your authorization and consent to process your personal information in the following circumstances:
1. Related to our performance of obligations stipulated by laws and regulations;
2. Directly related to national security and national defense security;
3. Directly related to public security, public health, and major public interests;
4. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
5. For the purpose of safeguarding the major legitimate rights and interests of the subject of personal information or other individuals, such as life and property, but it is difficult to obtain your authorization and consent;
6. The personal information involved is disclosed to the public by you on your own;
7. It is necessary to sign and perform a contract at the request of the subject of personal information;
8. Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels;
9. It is necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
10. Other relevant circumstances.
VI. Scope of application of privacy scope
Except for certain specific services, all of our services are subject to this Privacy Policy. Specific privacy policies will apply to specific services. Specific privacy policies for certain specific services will explain in more detail how we use your information in such services. The privacy policy of the specific service constitutes part of the Privacy Policy. If there is any inconsistency between the privacy policy of the specific service and the Privacy Policy, the privacy policy of the specific service shall apply.
VII. Changes
If there are changes in business functions, changes in the purpose of using personal information, changes in the contact information of the relevant person in charge, etc., we may update or revise the terms of this policy in a timely manner and remind you in a prominent position on the homepage. Please read the updated and revised policy carefully. If you believe that such updates or revisions may reduce your rights under this policy, or you disagree with the updated or revised content, you can choose to deactivate or cancel your account; if you choose to continue to use our services, it means that you agree to be bound by the updated and revised policy.
8. Privacy protection of minors
(I) We attach great importance to the protection of minors' personal information and continue to explore new ways to protect minors' personal information. When we handle minors' personal information, we will follow the principles of legality, legitimacy and necessity. When we handle the personal information of minors under the age of fourteen, we will obtain the consent of the minor's parents or other guardians in advance, except as otherwise provided by laws and administrative regulations. Minors, parents or other guardians may ask us to correct or delete minors' personal information, and we will take measures to correct or delete it, except as otherwise provided by laws and administrative regulations.
(II) In response to the national anti-addiction policy, we will collect the following information
1. Account real-name information:
2. Login time, game duration;
3. Recharge and consumption records;
4. Guardian's contact information;
5. Other personal information that we believe is helpful in identifying minors and conducting anti-addiction intervention.
We will use the above information to verify whether the relevant user is a minor, and then decide whether to include this account in the anti-addiction system; automatically intervene and limit the game time of minors at the system level, enable the forced offline function, etc., to guide minors to play games reasonably; try to contact their guardians for reminders, confirmation and processing after suspected minors consume, and help minors surf the Internet healthily.
If you are the legal guardian of a minor, please pay attention to whether the minor you are protecting uses our game services or provides their personal information after obtaining your authorization and consent. If you have any questions about the personal information of the minor you are protecting, please contact us through the contact information in Article 10.
Please note that in order to prevent the possibility of minors using other people's identity information to register and log in, we may perform face recognition verification in certain specific scenarios (not limited to login, payment, etc.) to verify the authenticity of the user's identity and age. We will take security technical measures such as encryption for face recognition information, and compare it with the authoritative data platform of the public security to verify the user's identity before deleting it.
(III) In accordance with the provisions of the "Minors Protection Law" and other laws and regulations, minors will be required to register and log in to online games with their real identity information.
(IV) For minors under the age of 14, please refer to the "Game Child Privacy Protection Agreement".
IX. Information Storage and Information Security
Generally speaking, your personal information will be stored only for the shortest period necessary for the purposes described in this policy and the time limit required by laws and regulations.
In the following circumstances, your personal information will be deleted or anonymized:
1. The retention period agreed with you has expired or the processing purpose has been achieved;
2. When the product or service is no longer provided;
3. You personally withdraw your consent;
4. Other circumstances stipulated by laws and administrative regulations.
Comply with the provisions of laws and regulations and store user personal information collected in China in China. Use security technologies and procedures at the existing technical level, as well as reasonably necessary administrative security measures to protect your personal information to prevent information leakage, damage, loss, unauthorized access or improper use. The above measures include but are not limited to information encryption storage, data center access control, etc. However, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. You need to understand that the systems and communication networks used by the services you access may have problems due to factors beyond your control. In the event of personal information leakage, we will immediately take remedial measures and notify you and the department responsible for personal information protection to avoid losses as much as possible.
10. Account cancellation
You can cancel your game account through the contact information and contact requirements listed in this privacy policy. If you choose to cancel your account, after the account is cancelled, we will stop providing you with products or services, and delete or anonymize your personal information according to your requirements, except as otherwise provided by laws and regulations. Once your account is cancelled, it will not be restored. After the account is cancelled, you will no longer be able to log in or use related services. Please handle it prudently and we will not be responsible for the impact caused by the cancellation of the account.
In accordance with the service agreement terms of the single service and the provisions of relevant laws and regulations, we also provide cancellation of registered accounts. Guardians and children can operate according to the specific settings and guidelines of the single service or contact us for processing.
In order to improve the security of the account and facilitate verification of whether the cancellation application is submitted by the account owner, we need to obtain more account information. You can contact the email: shofaktar@gmail.com
to cancel. We will process your cancellation request within 15 working days.