Personal Data are all information that may identify or make identifiable any person (“Personal Data”), such as, for instance, name, IP address, and residential address.
What will My Pet do to your Personal Data?
When using the App, users may voluntarily provide their Personal Data, when for example, interacting with the application or other users. In addition, users may have their Personal Data collected indirectly by tools that mange statistical analyses on the App usability, such as information on error, quantity of users online, and most used features.
What are the rights of users as holders of Personal Data?
The user may always opt for not disclosing Personal Data to My Pet, however such Personal Data may be necessary so that the user may enjoy certain features of the PK. Notwithstanding the foregoing, the user will always have rights related to the privacy and protection of your Personal Data. My Pet is concerned with the security of such Personal Data and that its users have access and know all rights related to the processing of their Personal Data.
In this regard, we expose below a brief explanation and some examples about these rights:
Request for confirmation of the existence of processing: This right allows the user to request and receive a confirmation about the existence of processing of their Personal Data.
Request for access to Personal Data: Such right allows the user to request and receive a copy of the Personal Data processed by My Pet. To help your privacy and security, we will adopt reasonable measures to verify your identity, such as, for instance, the use of password and user identification before granting access to your Personal Data.
Request for correction of incomplete, inaccurate, or out-of-date data: This right allows the user, at any time, to request the correction and/or rectification of Personal Data, in case any incorrect data is identified. However, in order to perform this correction, My Pet will need to check the validity of the Personal Data provided.
Request for anonymization, freeze, or elimination of data deemed unnecessary, excessive, or processed not in accordance with the legislation: Such right allows the request for anonymization, freeze, or elimination of the Personal Data from the data base of My Pet. All Personal Data collected will be anonymized, blocked, or eliminated from the servers as soon as requested or when no longer necessary or relevant for the provision of the services, except in case of any other reason for their maintenance, such as the eventual need to hold Personal Data for the observance of a legal obligation to protect the rights of My Pet.
Request portability: My Pet allows the user or third parties indicated thereby to access the Personal Data processed by My Pet in structured, inter-operable format.
Right not to supply or to revoke the consent at any time: The user has the right not to supply or revoke his or her consent, however, such fact will not affect the legality of any processing previously occurred. If the user does not supply or revokes its consent, perhaps My Pet may not be able to provide certain products and services. And, if the case, My Pet will inform the user whenever it occurs.
Right to review automated decisions: The user is also entitled to request the review of decisions made solely based on the automated processing of Personal Data affecting the interests of users.
Right to contest specific Personal Data processing: The user is also entitled to contest specific processing purposes. In some cases, My Pet may demonstrate it has legitimate reasons to process Data, which may overlap the rights of users, if, for instance, they are strictly essential for the functionality of the products or services.
It may be necessary to request specific user information, or information of the father, mother, or tutor, to confirm identity and assure the right to access your Personal Data (or to exercise your other rights). This is a security measure to assure that the Data are not disclosed to any person not entitled to receive them. My Pet will make its best efforts to reply all legitimate requests within five (5) business days for requests of rectification and fifteen (15) business days for the other requests. Occasionally, the reply may take more than fifteen (15) business days if the request is particularly complex or if the user has made various requests. In this case, we will communicate the holder of the information and keep him or her up-to-date of the request.
If you have any doubts about these issues and about how the user may exercise such rights, My Pet undertakes to solve them in the following contact channel: helpthatgirlgames@gmail.com.
How does My Pet protect user Data?
My Pet adopts technical, administrative, and organization measures to protect the Personal Data of users against loss, unauthorized use, or other abuses. The Personal Data are stored in a secure operating environment not accessible to the public.
My Pet makes its best efforts to protect the privacy of the account and the Personal Data of the users in its data base. We adopt measures of procedural, technical, and physical nature to help us preventing the loss, undue use or unauthorized access, disclosure, change, or destruction of the Personal Data supplied by the users. However, there is no guarantee that a transmission of Personal Data via Internet is completely secure. It is possible that third parties not under our control intercept or gain access to the transmissions or Personal Data by illegal means. Therefore, in case of impossibility of assurance of the complete security of the Personal Data transmitted to our website, we ask your cooperation to help us maintain a secure environment to all. If you identify or become aware of anything that may compromise the information security, please contact My Pet using our proper contact channel helpthatgirlgames@gmail.com.
If the user believes that his or her Personal Data were used in any manner not compatible with this Privacy Policy or his or her respective choices as holder of such Personal Data, or in case of any doubts, comments, or suggestions, related to this Policy, the user may contact My Pet team in the following media:
Contact: helpthatgirlgames@gmail.com