Privacy Policy for MY Gym Book

Last Updated: April 29, 2026

BookMyGym ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the MyGymBook mobile application and related services.

By using MyGymBook, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Account Information

When you create or use an account, we may collect:

• Phone number

• Name

• Business / Gym name

• Login verification details (OTP authentication)

B. Gym Management Data

Information entered by gym owners or authorized staff, including:

• Member names

• Phone numbers

• Membership plans

• Payment records

• Attendance records

• Staff accounts and roles

• Notes or custom business data entered into the app

C. Payment Information

When purchasing subscriptions or paid plans, payments may be processed through trusted third-party payment providers such as Razorpay. We do not store full card or banking details on our servers.

D. Device & Technical Information

We may collect limited technical data such as:

• Device type

• App version

• Crash reports

• Diagnostic logs

• Notification token (for push notifications)

2. How We Use Your Information

We use collected information to:

• Create and manage your account

• Verify logins using OTP

• Provide gym management features

• Store and sync your business data

• Process subscriptions and payments

• Send reminders and notifications

• Improve app performance and reliability

• Provide customer support

• Prevent fraud, abuse, or unauthorized access

• Comply with legal obligations

3. Data Storage & Security

We use reasonable technical and organizational measures to protect your information.

Your data may be securely stored using trusted infrastructure providers and cloud platforms, including services such as:

• Firebase

• Supabase

• Razorpay (for payments)

While we take strong precautions, no online system can guarantee absolute security.

4. Data Sharing

We do not sell your personal data.

We may share limited data only when necessary with trusted service providers that help operate the app, such as:

• Authentication providers

• Cloud database providers

• Payment processors

• Analytics / crash reporting tools (if enabled)

• Legal authorities when required by law

5. Notifications

BookMyGym may send notifications related to:

• Membership reminders

• Subscription expiry alerts

• Payment confirmations

• Important account updates

You can manage notification permissions through your device settings.

6. Data Retention

We retain data as long as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

You may request deletion of your account or business data by contacting us.

7. Your Rights

Depending on your region, you may have rights to:

• Access your data

• Correct inaccurate data

• Request deletion

• Withdraw permissions where applicable

To request assistance, contact us using the details below.

8. Third-Party Services

BookMyGym may rely on third-party platforms. Their use of data is governed by their own policies:

• Firebase

• Supabase

• Razorpay

• Google Play Services

9. Children's Privacy

BookMyGym is intended for business and professional use. It is not directed to children under the applicable minimum age in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with a revised "Last Updated" date.

Continued use of the app after updates means you accept the revised policy.

11. Contact Us

If you have any questions, support requests, or data deletion requests, contact us:

Email: pratikkhose1122@gmail.com
WhatsApp: +919028705429

12. Consent

By using MyGymBook, you consent to this Privacy Policy.