Your pPrivacy Policy

My Dollar Privacy Policy & Terms of Use

Last updated: 09-OCT-2025

My Dollar  (“we”, “our”, “us”) values your privacy and is committed to protecting your personal and financial information.
This Privacy Policy and Terms of Use explain how we collect, use, and protect user data and outline the rules for using our services.

1. Eligibility

• Users must be 18 years or older to register and use our platform.

• The use of My Dollar is prohibited in jurisdictions where crypto trading, digital earnings, or online investments are restricted or illegal.

2. Account Management

• KYC (Know Your Customer) verification is mandatory for withdrawals above $1000.

• Accounts that remain inactive for 12 months may be deactivated automatically.

• Users are responsible for maintaining the confidentiality of their login credentials.

3. Payments & Withdrawals

• A 1% + $5 processing fee applies to withdrawals under $100.

• Any chargeback or payment dispute will result in permanent account suspension.

• All transactions are processed securely using third-party payment gateways with encryption and fraud protection measures.

4. Referral Rules

• Fake referrals (including bots, self-referrals, or duplicate accounts) will result in voided bonuses and possible account suspension.

• Referral bonuses are paid daily when a minimum of $10 is earned.

5. Investment Risks

• Investments involve market risk. Returns depend on market conditions.

• Past performance does not guarantee future results.

• Users are advised to invest responsibly and understand the risks involved.

6. Termination

• My Dollar reserves the right to terminate or suspend accounts violating any terms or showing suspicious activity, without prior notice.

7. Governing Law

• All disputes or claims will be resolved under the laws of Hong Kong SAR.

8. Additional Policies

• No refunds on staked or invested funds.

• Terms and policies may change periodically. Users will be notified via email or in-app alert.

Privacy Policy

1. Data Collection

We may collect the following information:

• Basic details: name, email address, contact number.

• Account activity: login times, IP address, and device information.

• Financial information: wallet addresses, transaction IDs, and withdrawal details.

• Optional KYC data: government-issued ID, proof of address (for verification purposes).

2. Data Usage

Collected data is used to:

• Create and manage user accounts.

• Process deposits, withdrawals, and other transactions.

• Provide personalized offers and improve user experience.

• Ensure platform safety, fraud detection, and legal compliance.

• Communicate important updates or promotional information.

3. Data Sharing

We do not sell, trade, or rent users’ personal information.
We may share limited information only with:

• Payment processors to complete financial transactions.

• Legal authorities when required by law or investigation.

• Analytics and security partners to enhance app performance and safety.

4. Data Security

We implement strict security measures to safeguard user data:

• SSL/TLS encryption for all transmitted data.

• Encrypted storage of personal and transaction information.

• Continuous monitoring and auditing of our systems to prevent unauthorized access.

5. Data Retention

User data is retained only as long as necessary for:

• Account functionality and regulatory compliance.

• Record-keeping and dispute resolution.

• Legal or tax obligations.
  When no longer needed, data is permanently deleted or anonymized.

6. User Rights

Users can:

• Request a copy of their stored data.

• Request correction or deletion of their data.

• Delete their account anytime by contacting support.

• Withdraw consent for data processing (which may limit access to certain services).

7. Cookies & Tracking

Our website and app may use cookies and analytics tools to:

• Remember login sessions.

• Improve site functionality and user experience.

• Measure traffic and performance.
  Users can disable cookies through their browser settings.

8. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.

9. Policy Updates

We may update this Privacy Policy periodically.
Changes will be communicated via email or app notification.
By continuing to use our services, you agree to the latest version of this policy.

10. Contact Us

If you have questions about this Privacy Policy or data handling practices, please contact us:
📧 support@My Dollar.co

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