# Muse Tiles Privacy Policy
Last updated: September 21, 2026
This Privacy Policy applies to Muse Tiles (the “App”) and explains how we handle information when you use the App or contact us.
Privacy contact: [raypho33r@icloud.com](mailto:raypho33r@icloud.com).
## 1. Gameplay and information stored on your device
The App does not require account registration. Its current core gameplay works offline.
The App stores your coin balance, level-unlock progress, music and sound preferences, and tutorial-completion status on your device. This information restores your progress and preferences. Our gameplay features do not upload this information to servers operated by us. Portrait images in the game are supplied with the App and are not taken from your personal photo library.
The current version does not ask you to provide your name, phone number, or address, or request access to your contacts, personal photo library, camera, microphone, or precise location.
## 2. Information you send to us
If you contact us by email, we receive your email address, message, and any attachments or other information you choose to provide. We use this information to respond to inquiries, troubleshoot problems, resolve complaints, and handle privacy requests. Please do not send passwords, identity documents, or sensitive information unrelated to your request.
Our email service provider processes and stores these communications to deliver and manage email.
## 3. Advertising, analytics, and third-party technology
The current version does not display third-party advertising or use cross-app advertising tracking. Unity Ads, Unity Analytics, and Unity crash-reporting services are not enabled.
The App uses the Unity engine to run the game. Using the engine does not mean that all Unity online services are enabled. Unity describes its practices for its products and services in its [Game Player and App User Privacy Policy](https://unity.com/legal/game-player-and-app-user-privacy-policy).
Apple may process information to provide services such as App Store distribution, device backups, and system diagnostics, depending on the services you use and your device privacy settings. Apple's handling of this information is governed by its [Privacy Policy](https://www.apple.com/legal/privacy/).
## 4. Sharing information
We do not sell personal information or share it for cross-app targeted advertising.
For information you send by email, we use our email service provider only as needed to provide support. We may also disclose information where necessary to meet applicable legal obligations, respond to valid legal requests, or protect legitimate rights. We do not use support correspondence for advertising campaigns.
## 5. Retention and deletion
Local game information generally remains on your device until you delete the App and its data. The iOS “Offload App” option may retain data; removing an icon from the Home Screen does not delete app data. Copies may remain in device backups, which you can manage using Apple's settings. Restoring a backup may restore game progress.
We retain support correspondence for as long as necessary to handle your request, resolve related issues, and meet applicable legal obligations, and delete it when it is no longer needed. You can email us to request deletion of support information we hold. Information subject to a legal retention requirement may not be deleted immediately. We cannot remotely access or delete game saves stored only on your device.
## 6. Your choices and rights
You do not need to provide an email address or register an account to use the core game. Depending on applicable law, you may have rights to access, correct, or delete personal information, restrict or object to certain processing, and lodge a complaint with a supervisory authority.
Contact raypho33r@icloud.com to make a request. We may reasonably verify a request where necessary to prevent unauthorized access or deletion.
## 7. Children's information
The App does not actively request children's personal information through registration or gameplay forms. If you are a parent or guardian and believe a child has sent us personal information through a support email, contact us so that we can review and address deletion in accordance with applicable law.
## 8. Security and changes to this policy
We take reasonable measures to protect information we handle. No method of storage or communication can be guaranteed to be completely secure.
We will update this policy and its date if our features or data practices change. Where applicable law requires additional notice or consent, we will take those steps.
## 9. Contact
App: Muse Tiles
Email: [raypho33r@icloud.com](mailto:raypho33r@icloud.com)