Effective Date: 15 Feb 2026
App name: MechTechSupport
Developer/Owner: MechTechSupport
Contact: mypc14855@gmail.com
MechTechSupport built the MechTechSupport app as a subscription-based app for CNC and VMC programming (Sinumerik 840D sl control). This Service is provided by MechTechSupport and is intended for use “as is”.
This page informs users about our policies regarding the collection, use, and disclosure of information for anyone who decides to use our Service.
We collect only the information needed to provide core app features such as account login, OTP verification, subscription verification, and referral coupon features.
When you create an account, you may provide:
Full name
Email address
Phone number
Authentication credentials required for login
Coupon code (optional)
Users enter CNC/VMC programming data manually in the app.
The entered CNC/VMC program data is stored only on the user’s device (internal storage) in .mpf or .txt file format so it can be used on CNC/VMC machines.
This CNC/VMC program data is not uploaded to our servers unless explicitly stated to the user in the future.
c) App usage information
The app may store limited usage-related information such as app open counts, last active time, and basic activity logs to help improve app performance, monitor service usage, and support admin analytics features.
This information is used only for app functionality, analytics, and support purposes.
Our app requires account access to use restricted features.
New users create an account by entering name, email, phone number, verifying OTP, and setting a password.
Users can then log in using the same email and password.
We use Firebase Authentication (or equivalent services) to support OTP verification and login.
Note: For development/testing, the developer may configure test phone numbers and OTP codes in Firebase for internal testing only.
If a user installs the app from Google Play and registers without using any coupon, the user generally receives a 7-day free trial. Trial duration may be increased during special offers or promotional campaigns.
If a user registers using a valid referral coupon, the user generally receives up to 14 days of trial access, depending on the active offer and coupon eligibility. Trial duration may be increased during special offers or promotional campaigns.
The Subscription button may be visible immediately after registration.
A user can purchase the yearly subscription at any time, either:
Immediately after registration, or
After using the trial period (7 days or up to 14 days).
The app requires Internet access to verify subscriptions, enable updates, and manage referral/coupon features.
After a user purchases the yearly subscription, the user receives 1 referral coupon code as part of subscription benefits/offer.
Users may share coupons with friends.
If a friend uses a valid coupon to register, the friend may receive up to 14 days trial (offer dependent).
Coupon data is used only to:
Validate coupon eligibility
Apply the correct trial duration
Support referral benefit logic (if applicable)
The app may use Internet connectivity for:
Subscription verification (Google Play Billing / subscription checks)
App updates and service validation
Referral coupon verification and related account validation
We value your trust. Therefore:
CNC/VMC program files created in the app remain stored locally on your device and are not uploaded by us without your knowledge.
Account and authentication information is handled using secure authentication services.
Data transmitted for login/subscription verification is typically protected using standard encryption in transit (HTTPS/TLS), as supported by the service providers.
We do not sell or rent personal information.
We may share limited data only in these cases:
With service providers (e.g., authentication/subscription services) strictly for app functionality
If required by law or legal process
To protect the rights, safety, and security of users and the Service
CNC/VMC program data stored locally remains on your device until you delete it.
Account-related data may be retained as required to provide the Service (login, subscription verification, coupon eligibility) or as required by law.
Users can request account deletion and deletion of associated account data using the following page:
Account Deletion Request URL:
https://sites.google.com/view/mech2398-user-request/home
We may ask for verification to protect your account before deletion.
This app is intended for CNC/VMC operators and professionals and is not designed for children. We do not knowingly collect personal information from children.
CNC programs generated or saved using this app are provided for reference purposes. Machining conditions vary by machine, tooling, offsets, material, and setup.
Please note:
THIS G-CODE HAS NOT BEEN TESTED ON YOUR MACHINE AND SETUP. WE CANNOT GUARANTEE ITS ACCURACY OR COMPATIBILITY. YOU ARE USING IT AT YOUR OWN RISK, AND WE SHALL NOT BE HELD LIABLE FOR ANY DAMAGES OR LOSSES ARISING FROM THE USE OF THIS PROGRAM.
We may update this Privacy Policy from time to time. Users are advised to review this page periodically for changes. Updates become effective when posted.
If you have any questions or suggestions about this Privacy Policy, contact us:
📧 mypc14855@gmail.com