Effective Date: 30 August 2026
App Name: MechTechSupport
Developer/Owner: MechTechSupport
Contact: mypc14855@gmail.com
MechTechSupport built the MechTechSupport app as a subscription-based engineering application for CNC/VMC programming, engineering calculations, drawing ballooning, inspection documentation, and related manufacturing support features.
The app may be available on supported platforms including Android and Windows. Some features may vary depending on the platform or application version.
This Service is provided by MechTechSupport and is intended for use “as is”.
This page informs users about our policies regarding the collection, use, and disclosure of information for anyone who decides to use our Service.
We collect only the information needed to provide core app features such as account login, OTP verification, subscription/license verification, referral coupon features, and related app services.
When you create an account, you may provide:
Full name
Email address
Phone number
Authentication credentials required for login
Coupon code (optional)
Users may enter CNC/VMC programming data, engineering calculations, dimensions, inspection information, and other technical data manually in the app.
CNC/VMC programs and engineering files created or processed through local app features are generally stored locally on the user's device.
Depending on the platform and feature, these may include:
.mpf or .txt CNC program files
Project files
Engineering drawings
Ballooning project data
Images
Inspection reports
Excel reports
Other supported engineering files
This locally created CNC/VMC and engineering data is not intentionally uploaded to our servers unless explicitly stated to the user or an online feature clearly requires it.
The app may store limited usage-related information such as app open counts, last active time, and basic activity logs to help improve app performance, monitor service usage, and support admin analytics features.
This information is used only for app functionality, analytics, and support purposes.
Our app requires account access to use restricted features where applicable.
New users may create an account by entering name, email, phone number, verifying OTP, and setting a password.
Users can then log in using their registered credentials.
We use Firebase Authentication (or equivalent services) to support OTP verification and login where applicable.
Note: For development/testing, the developer may configure test phone numbers and OTP codes in Firebase for internal testing only.
A user registering without using a coupon generally receives a 7-day free trial, depending on the platform and current offer.
Trial duration may be increased during special offers or promotional campaigns.
If a user registers using a valid referral coupon, the user generally receives up to 14 days of trial access, depending on the active offer and coupon eligibility.
Trial duration may be increased during special offers or promotional campaigns.
The Subscription button may be visible immediately after registration where applicable.
A user may purchase the yearly subscription according to the options available on the applicable platform.
Subscription availability, price, billing method, and benefits may vary depending on the platform or current offer.
The app may require Internet access to verify subscriptions/licenses, enable updates, and manage referral/coupon features.
Subscription, billing, or license verification may be handled through the applicable app store, platform, or service provider.
After purchasing an eligible yearly subscription, a user may receive 1 referral coupon code as part of the applicable subscription benefit/offer.
Users may share coupons with friends.
If a friend uses a valid coupon to register, the friend may receive up to 14 days trial depending on the active offer.
Coupon data is used only to:
Validate coupon eligibility
Apply the correct trial duration
Support referral benefit logic, where applicable
Referral offers and benefits may change depending on the active offer.
The app may use Internet connectivity for:
Account login and authentication
OTP verification
Subscription/license verification
App updates and service validation
Referral coupon verification and related account validation
Other online features where applicable
Some engineering, CNC programming, drawing, ballooning, inspection, and file-related features may operate locally where supported.
We value your trust. Therefore:
CNC/VMC program files and other locally created engineering files generally remain stored locally on your device and are not intentionally uploaded by us without your knowledge.
Account and authentication information is handled using secure authentication services where applicable.
Data transmitted for login/subscription verification is typically protected using standard encryption in transit (HTTPS/TLS), as supported by the service providers.
If users choose to share, upload, back up, or transfer their local files through another application, cloud service, email, or storage provider, the selected third-party service's privacy practices may apply.
We do not sell or rent personal information.
We may share limited data only in these cases:
With service providers (e.g., authentication/subscription services) strictly for app functionality
If required by law or legal process
To protect the rights, safety, and security of users and the Service
Locally stored CNC/VMC programs, engineering drawings, project files, or inspection data are not intentionally shared by MechTechSupport unless initiated by the user, required by an applicable feature with the user's knowledge, or required by law.
CNC/VMC program data and other engineering files stored locally remain on your device until you delete or move them.
Account-related data may be retained as required to provide the Service, including login, subscription/license verification, coupon eligibility, support, security, or as required by law.
Users can request account deletion and deletion of associated account data using the following page:
Account Deletion Request URL:
https://sites.google.com/view/mech2398-user-request/home
Users may also contact:
mypc14855@gmail.com
We may ask for verification to protect your account before deletion.
Locally stored CNC/VMC programs and engineering files can be deleted by the user from their device or storage location.
This app is intended for CNC/VMC operators, programmers, engineers, manufacturing professionals, and other users of engineering tools and is not designed for children.
We do not knowingly collect personal information from children.
MechTechSupport is an engineering support and programming reference tool. CNC programs, G-code, calculations, coordinates, feeds, speeds, and other engineering outputs generated or saved using the app should be verified by the user before actual machining.
Machining conditions, CNC machines, controls, configurations, tooling, offsets, materials, and setups may differ. Users should therefore verify generated programs for compatibility with their specific machine and control, including applicable machine-specific codes and requirements.
Users are advised to use appropriate verification methods such as CNC simulation software, machine simulation, graphical verification, dry run, or single-block operation where applicable.
Final verification and approval of the program before machining are the user's responsibility.
To the maximum extent permitted by applicable law, MechTechSupport and its developer/owner shall not be responsible for tool breakage, component damage or rejection, fixture or machine damage, production loss, downtime, or other losses resulting from the use or incorrect application of generated programs, calculations, or engineering outputs.
Users are encouraged to report any suspected error, bug, unexpected result, or other issue found in generated CNC programs, calculations, or other app features.
Users may also provide suggestions for improvements.
Feedback and bug reports may be reviewed and, where appropriate, used in future updates to improve the accuracy, reliability, stability, and overall functionality of MechTechSupport.
Feedback, bug reports, and suggestions can be sent to:
mypc14855@gmail.com
We may update this Privacy Policy from time to time. Users are advised to review this page periodically for changes.
Updates become effective when posted.
If you have any questions, feedback, bug reports, or suggestions about this Privacy Policy or MechTechSupport, contact us:
📧 mypc14855@gmail.com