Privacy Policy for Monage
Effective Date: May 31, 2026
1. Introduction
Welcome to Monage ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
To provide and improve our services, we use third-party services that may collect information used to identify you.
A. Authentication Data
Google Sign-In: When you log into Monage using your Google Account, we receive certain public profile information provided by Google, such as your name, email address, profile picture, and a unique identifier.
B. Backend and Usage Data
Firebase: We use Google Firebase to power our app's backend database, authentication, and performance monitoring. Firebase may collect information automatically, including but not limited to:
Device information (e.g., device ID, operating system, and hardware model).
Usage data and analytics (e.g., app launches, crashes, and interactions with app features).
3. How We Use Your Information
We use the information we collect to:
Create and secure your user account.
Provide, operate, and maintain the core functionalities of Monage.
Monitor and analyze app performance, crashes, and usage trends to improve user experience.
Respond to user customer support inquiries.
4. Third-Party Services
Our app integrates third-party SDKs. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. You can view their privacy policies here:
5. Data Security
We implement reasonable and industry-standard security measures designed to protect your data. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Monage does not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
8. Account Deletion Request
To request the deletion of your Monage account and all associated data, please email us at [shashikumar.dev89@gmail.com] from your registered email address. Your account and data will be permanently deleted from our Firebase backend within 7 business days.
9. Contact Us
If you have any questions or suggestions about this Privacy Policy, do not hesitate to contact us at:
Email: [shashikumar.dev89@gmail.com]