Mint respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and retain personal information when you use the Mint mobile application and related services.
This Privacy Policy is intended to comply with applicable data protection requirements and to provide transparent information regarding identity verification, financial services, location usage, facial data, and TrueDepth API usage.
We may collect the following categories of personal information:
Full name
Mobile number
Email address
Nationality
Password and PIN (stored securely in hashed/encrypted form where applicable)
Account identifiers and internal customer IDs
To comply with regulatory and security requirements, we may collect identity verification information during onboarding or when required for account activation.
This may include:
National ID card images
Information extracted from identity documents, such as name, national ID number, and related identity details
Facial images captured during liveness verification
Face matching results between the identity document photo and live face images
Verification status and fraud/risk assessment results
As part of the identity verification process, the app may collect and process facial images and liveness verification data.
This may include:
Facial frames captured during liveness detection
Facial image extracted from an identity document
Face match / verification results
Presence and anti-spoofing checks used to confirm that the user is a real person
We do not use face data for advertising, profiling, analytics unrelated to identity verification, or marketing.
On supported iOS devices, the app or its identity verification provider may use the device camera and the TrueDepth API during the liveness verification process.
The information collected through this process is used solely to:
Confirm that the user is physically present
Improve liveness detection accuracy
Prevent spoofing, impersonation, or fraudulent identity verification attempts
Support compliance and account security requirements
The TrueDepth API is used only during the identity verification flow and not for unrelated app features.
We may collect the user’s location during registration, login, or identity verification where required for security, fraud prevention, account validation, and regulatory compliance.
Location data may be used to:
Verify the user’s access location
Detect suspicious activity or access from unexpected locations
Support financial security controls and compliance obligations
We may collect:
Device model
Operating system version
App version
IP address
Device identifiers
Session and log data
Crash and diagnostic data
We may collect information about how users interact with the app, including app events, navigation, and service usage, to improve app performance, reliability, and security.
We use collected information for the following purposes:
To create and manage user accounts
To authenticate users and secure access to the app
To complete identity verification (eKYC)
To conduct liveness detection and face matching against identity documents
To comply with legal, regulatory, AML, KYC, and financial services requirements
To prevent fraud, spoofing, unauthorized access, and other suspicious activity
To provide customer support
To maintain app security, service performance, and operational integrity
To comply with requests from regulators, law enforcement, or competent authorities where legally required
Where applicable, we process personal information because it is necessary to:
Perform our contractual obligations to you
Comply with legal and regulatory obligations
Protect the security and integrity of the app and user accounts
Prevent fraud and abuse
Support legitimate business and compliance interests
We may share information with:
We may share identity verification, facial images, liveness verification data, document images, and related verification results with trusted identity verification service providers strictly for eKYC, fraud prevention, compliance, and account security purposes.
This includes providers such as VLens where applicable.
We may share information with vendors and service providers who help us operate the app, provide infrastructure, analytics, messaging, security monitoring, or customer support, subject to appropriate confidentiality and data protection obligations.
We may disclose information when required by law, court order, regulatory requirement, or lawful request by governmental or competent authorities.
If permitted by law and relevant to a merger, acquisition, financing, reorganization, or transfer of assets, personal data may be disclosed subject to appropriate safeguards.
We do not sell facial data or biometric-related information.
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Information may be stored on:
Our secure backend systems
Infrastructure operated by authorized service providers
Identity verification provider systems where required for verification processing and compliance
Despite our efforts, no method of transmission or storage is completely secure.
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including:
Account management
Identity verification
Fraud prevention
Security monitoring
Legal, regulatory, audit, and compliance obligations
Face data, liveness verification data, identity document images, and verification results may be retained for the period required to complete identity verification and to satisfy applicable financial, regulatory, legal, compliance, and security requirements.
When retention is no longer necessary, data will be deleted, anonymized, or securely disposed of in accordance with applicable requirements.
To make our practices clear, the following applies to face data:
Facial images captured during liveness verification
Image(s) of the face extracted from identity documents
Face matching and liveness verification results
Identity verification (eKYC)
Fraud prevention
AML / KYC compliance
Preventing spoofing and impersonation
Account and platform security
Face data may be processed by our identity verification provider(s), including VLens where applicable, solely for identity verification, security, and compliance purposes.
Face data may be stored by us and/or our authorized identity verification provider(s) in secure systems as necessary for verification and compliance requirements.
Face data is retained only for as long as needed for verification, security, audit, legal, regulatory, and compliance obligations.
If supported by the user’s device, the app or its identity verification provider may use the iOS TrueDepth API during the liveness verification stage.
We use information collected through the TrueDepth API only to:
Perform liveness detection
Confirm that the user is physically present
Help prevent spoofing or fraudulent onboarding attempts
Improve identity verification security
We do not use TrueDepth data for advertising, profiling, entertainment filters, or any unrelated feature.
Location data may be collected during login, registration, or identity verification when necessary for financial security controls, fraud prevention, and compliance.
If the user denies location access, some compliance-sensitive features or verification steps may not be available until the necessary permission is granted.
Depending on applicable law, you may have rights to:
Access your personal information
Request correction of inaccurate information
Request deletion where legally permitted
Withdraw permissions, subject to limitations where processing is required by law or for regulated services
Contact us regarding privacy concerns
Please note that certain information may need to be retained to comply with legal, regulatory, or fraud prevention requirements.
The app is not intended for children and is not directed to individuals under the age permitted by applicable law to use regulated financial services.
Where applicable, personal information may be processed or stored in jurisdictions outside the user’s country, subject to appropriate safeguards and legal requirements.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date and publish the updated version within the app or through other appropriate channels.
Cairo Capital is a premier financial institution with a legacy of over two decades, dedicated to delivering comprehensive financial solutions across Egypt and the MENA region.
Established in 1995 as an asset management firm, it has since evolved into a diversified powerhouse, offering securities brokerage, asset management, private equity, and startup ventures.
Guided by a commitment to excellence, innovation, and transparency, Cairo Capital operates under the authorization of the Financial Regulatory Authority (FRA), solidifying its position as a trusted partner in the financial landscape.
Cairo Capital is committed to leveraging its extensive market insights and robust financial resources to invest across a spectrum of sectors, including financial services, agriculture, healthcare, education, and startup technology companies.
We achieve this through our own subsidiaries and affiliates—whether wholly owned or majority owned—or through different investment structures, particularly Fund Management Structures, where Cairo Capital acts as the General Partner (GP).
Our mission is to deliver above‑market returns to our shareholders while fostering long‑term economic stability and growth through strategic partnerships and investments in both established and emerging markets.
By embracing fit‑for‑purpose technology solutions—including software development and, where relevant, robotics—we enhance operational efficiency and effectiveness of the underlying investments, amplifying the value of our investments and ensuring our portfolio remains versatile, forward‑looking, and poised to capitalize on current and future opportunities.