Special Notice: Microtomatoplus (hereinafter referred to as the "Platform" or "we") is a software developed by Shenhe Intelligent Technology (Chengdu) Co., Ltd. The Platform places great importance on your (also referred to as "user") personal information, and grants you control over your personal information. We employ robust encryption technology to protect your privacy and have established strict policies to manage all data. When you visit our operated platform or use the services we provide, you are required to consent to the provisions in this policy regarding how we collect, use, store, and share your relevant information. If you do not agree with any content in this privacy policy, please immediately cease using or accessing our products and services."
1 Account Registration and Usage
1.1Users must provide accurate registration account, password, and username, ensuring the validity and legality of subsequently updated login information, usernames, avatars, and other data. If any information provided violates the law, ethics, or is deemed unsuitable for display on the Microtomatoplus platform (hereinafter referred to as the "Platform"), or if the Platform has reason to suspect that the user's information is the result of automated or malicious operations, the Platform reserves the right to suspend or terminate the account.
1.2 Microtomatoplus platform is not legally responsible for reviewing any registration information provided by users. The authenticity, completeness, legality, and other aspects of user information should be self-assured by the user, and the Platform does not assume any legal responsibility arising from false user information.
2. User Accounts, Passwords, and Security
1. After successfully registering, users can use their own account and password to log in to their accounts on the Microtomatoplus platform (hereinafter referred to as the "Account"). Protecting the security of their own accounts is the user's responsibility. Users are fully responsible for all activities carried out using their password and account.
(1) In the event of unauthorized use of a user's account or any other security issues, the user should immediately notify the platform.
(2) If a user fails to safeguard their own account and password, and as a result, incurs any losses or damages, the platform cannot and will not assume any responsibility.
(3) Users must take good care of the phone number used for registering the platform account or the third-party authorization login account, ensuring that the registered phone number or third-party authorization login account can be used normally, avoiding situations such as account closure, loss, or forgetting third-party authorization login passwords that render the account unusable. If personal reasons prevent the normal use of the account, resulting in losses or damages, the user will bear full responsibility.
(4) Each user is fully responsible for all actions and events within their account. If a user fails to safeguard their own account and password, resulting in harm to themselves, the platform, or third parties, the user will bear full responsibility.
3. Services We Provide
1. Microtomatoplus is an online platform for ordering offline services. You can browse and select products and services from various businesses, enter into transaction intentions with them, and subsequently complete transactions.
2. Businesses refer to entities that display and sell products and services through the platform, and ultimately complete transactions with you. They are the suppliers and service providers of products or services.
3. We provide you with order placement and order management functionalities. When you are ready to order products and services from the platform, the platform system will generate an order for the product/service you are ordering.
4. How We Collect and Use Your Personal Information
When you use our products/services, you need/can choose to authorize us to collect and use personal information. Scenarios in which you may need to authorize us to collect and use personal information include:
1. To provide you with the basic functions of our products/services, you need to authorize us to collect and use necessary information. If you refuse to provide necessary information, you will not be able to use our products/services normally.
2. To provide you with extended features of our products/services, you can choose to authorize us to collect and use information. If you refuse to provide the aforementioned information, you will not be able to use related additional features or achieve the intended functional effects we aim for, but it will not affect your normal use of the basic functions of our products/services.
(I) Scenarios Where You Need to Authorize Us to Collect and Use Personal Information
We will follow the principles of fairness, legality, and necessity to collect and use your personal information for the purposes described in this policy.
1. **Assisting You in Becoming Our User**
To comply with legal requirements and provide you with more convenient services, when you register to become a user of Microtomatoplus, you are required to provide at least your mobile phone number to create a platform account and complete related online identity information (such as profile picture, nickname, and login password).
If you choose to authorize the use of a third-party account for login, we will obtain shared account information from the third party (such as profile picture, nickname, region, etc.) and bind it to your platform account for quick login. We will use your personal information in accordance with agreements with third parties and within the framework of relevant regulations.
2. **Providing Location-Based Information Display**
In order to provide you with nearby stores and search services and improve our service performance, efficiency, and functionality, with your authorization, we will collect relevant information generated during your use of our services, including:
(1) **Location Information**: When you authorize the activation of location services on your mobile device and use location-based services, we will collect and use your location information to recommend local life services (e.g., providing relevant services based on your location without manual input, estimating the actual distance between businesses and you to facilitate your consumption decisions, recommending nearby service categories and promotions, etc.). We use various technologies to obtain your location information (accuracy may vary), including IP addresses, GPS, and WLAN (e.g., Wi-Fi) access points that can provide relevant information, Bluetooth, base stations, sensor information, and location information you may provide in your account profile. You can disable location services in your mobile device's settings to stop us from collecting your location information, but this may prevent you from using our location-based services or achieving the expected effects of related services.
3. **During the Ordering and Order Management Process, We May Collect the Following Information:**
(1) Your contact name, phone number, address, and postal code.
(2) Order information generated when using the platform for purchases.
We collect this information to assist you in confirming transactions, processing payment settlements, receiving notifications, helping you inquire about and manage order information, and providing customer service and after-sales support. We also use your order information to detect any irregularities in your transactions to protect your transaction security.
4. **Network Environment Information**: Such as your IP address, Wi-Fi information, base station information, and other network-related information. Information related to your communications through our service, such as accounts you have communicated with, communication times, data, and duration.
5. **Device Information**: In order to provide you with a comprehensive application experience, our servers may collect or extract information about your device parameters and system, such as device type, device model, operating system and version number, hardware information, etc. With your authorization, we may also collect or extract videos, images, and other information from your device and upload them to the server for comparison through encryption, which is used to match the corresponding display functions for those videos, images, etc.
6. Third-party application tool kit (SDK). In order to complete product research and development more efficiently and provide users with more diversified services, we use software development toolkits provided by third parties in the App. This toolkit, often called an SDK, refers to a collection of development tools used to create application software for a specific software package, software framework, hardware platform, operating system, etc. The SDKs we use include but are not limited to the following types:
(1) Google Maps Open Platform Positioning SDK
Third party name: Google Software Limited Purpose of use: To achieve positioning Collect personal information: location information, device information (including IMEI, IDFA, Android ID, MEID, MAC address, OAID, IMSI, hardware serial number).
(2) You can choose to authorize us to collect and use personal information.
1. Extended functions based on camera authorization
You can choose to enable the system's camera permissions and authorize Microtomatoplus to access your camera by using functions such as taking photos, so that you can upload content by taking photos or recording videos. You can turn off the camera function in the system permissions. Once turned off, you may not be able to take photos, or you may not be able to comment or interact by taking pictures, videos, etc., but it will not affect your ability to enjoy the basic functions of Microtomatoplus services.
2. Expanded functions based on album authorization
You can choose to enable the system's photo album permissions (storage permissions in some models), authorize us to access your photo albums by actively uploading pictures, videos, etc., so that you can publish content by uploading photos or videos. We will collect the above information you choose to upload and publish. You can turn off this function in the system permissions. Once turned off, you may not be able to change your avatar by uploading pictures, videos, etc., but it will not affect your basic enjoyment of Microtomatoplus services. Function.
(3) User’s management of personal information
1. You can manage your information in the following ways, and we will respond to your request in compliance with laws and regulations:
Review, copy, back up, correct and supplement. You have the right to review, copy, back up, correct and supplement your information through system functions.
To delete, you can delete some of your information through the path listed in the system function, or apply to cancel your account to delete all of your information. In the following situations, you can request us to delete relevant information by contacting customer service: ① If our handling of personal information violates laws and regulations; ② If we collect and use your personal information without your consent ; ③ If our handling of personal information seriously violates the agreement with you; ④ If we stop providing products or services, or the retention period has expired. If we agree to your deletion request, we will also try our best to notify other subjects who have obtained your personal information from us and request them to delete it in a timely manner (unless otherwise provided by laws and regulations, or these subjects have independently obtained your authorization) . When we or other entities assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the backup system due to legal and security technology restrictions. We will securely store your personal information and restrict any further access to it. Process until the backup can be cleared or processed;
Change the scope of authorization. You can change or withdraw your authorization for us to collect and process your personal information through system functions. For authorizations that you cannot directly set through system functions, you can modify them by contacting customer service; however, for some types of personal information, such as information necessary to realize the basic functions of the platform or information necessary for us to perform our obligations under laws and regulations, we Your request to change the scope of authorization may not be responded to. When you withdraw your authorization, we will no longer process the corresponding personal information; however, your decision to withdraw your authorization will not affect our previous processing of personal information based on your authorization;
Cancel account. You can apply to cancel your account through the system function. After you voluntarily cancel your account, we will stop providing products or services to you, and delete or process your personal information in accordance with the requirements of applicable laws.
2. For relevant personal information that cannot be directly managed through system functions, as well as your relevant personal information rights stipulated in laws and regulations, you or your possible guardians, close relatives and other authorized subjects may make relevant management or processing requests to us, You or relevant personnel can contact us through customer service, send us an email, or directly submit an application or complaint to our dedicated department, and we will respond within a certain period of time. In order to ensure the security of your account and the security of your personal information, when you or relevant personnel make the above request to us, we may first verify your or relevant personnel's identity, such as adding account verification, requiring you to provide written certification or other materials, before processing your or the relevant person's request.
(4) Storage of personal information
1. We will set a reasonable storage period to retain your personal information based on the purposes described in this policy (except where the law has mandatory retention period requirements, such as the "E-Commerce Law" requiring that product and service information and transaction information be stored for the period from the transaction No less than three years from the date of completion), after the retention period exceeds, we will delete or process your personal information in accordance with the requirements of relevant laws and regulations;
2. The basis on which we determine the storage period of personal information includes but is not limited to the following standards:
lComplete the transaction purposes related to you, maintain corresponding transaction and business records, and respond to your possible inquiries or complaints;
lEnsure the safety and quality of the services we provide you;
lWhether you agree to a longer retention period;
lAccording to the relevant needs of the statute of limitations;
lWhether there are other special agreements or legal and regulatory provisions regarding the retention period.
(5) Statement on personal information
1. We will not display service content to you based on sensitive categories (such as ethnicity, race, religion, sexual orientation or health status, etc.);
2. We will not share information that can be used to identify you personally, such as your name, address or email address, with other users (unless authorized by you);
3. Your personal information will not be sold to any third party at any time or under any circumstances. We will only use the information obtained under this agreement to the extent permitted by law. We will formulate strict policies to protect your personal information and will not disclose your information to the public or provide it to third parties unless we obtain your authorization in advance or as otherwise provided in this statement;
4. In order to ensure service quality, you agree that we share the personal information necessary for the products and services with our affiliated companies or cooperative units. We will require affiliated companies and cooperative entities to ensure the security of your personal information in accordance with our instructions, privacy policy and any other appropriate confidentiality and security measures. Otherwise, we will not provide or share your information with any third party;
5. We will not transfer or disclose your personal information to any unaffiliated third party, except in the following circumstances:
lRelevant laws and regulations, legal procedures, and mandatory requirements of government agencies;
lTransferred to complete a merger, spin-off, acquisition or asset transfer;
lSharing with affiliated companies;
lObtain your authorization in advance;
lYou use the sharing function;
lFor the purpose of academic research or public interest;
lTo improve user experience and provide quality services within the scope permitted by laws, regulations and policies;
lOther circumstances that we deem necessary and do not violate mandatory provisions of the law.
6. We will not provide your sensitive personal information to anyone unless you agree;
7. After our service to the user is terminated, the platform has no obligation to retain any information in or related to the original account for the user, or to forward any unread or unsent information to the user or a third party.
(6) Protection of personal information
1. We have adopted security protection measures that comply with laws, regulations, industry standards or are reasonably feasible to protect your information and prevent personal information from unauthorized access, public disclosure, use, modification, damage or loss;
Personal information is subject to unauthorized access, public disclosure, use, modification, damage or loss;
Our platform service products have powerful security features built into them, and we have formulated strict information management policies, equipped with a professional technical team, and adopted a series of reasonable precautions to protect your personal information from unauthorized access. Viewing, disclosure, misuse, alteration, destruction and loss, including:
Use encryption technology to ensure your data remains private during transmission;
Provides a variety of security features to help you protect your account security;
Review our practices for collecting, storing and processing information (including physical security measures) to prevent unauthorized persons from accessing our systems;
All Microtomatoplus employees, agents and partners who must access personal information to provide services are required to abide by the strict confidentiality obligations stipulated in the contract, otherwise they may be processed or terminated.
2. If our network, physical technology or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, etc., resulting in damage to your legitimate rights and interests, we will promptly activate the emergency plan and take reasonable and necessary measures. measures to minimize the impact on you personally. If a personal information security incident occurs, we will also, in accordance with the requirements of laws and regulations, inform you of the basic situation and possible impact of the security incident, the handling measures we have taken or will take, suggestions for you to prevent and reduce risks on your own, and suggestions for you. remedies. We will inform you through text messages, phone calls, push notifications and other reasonable channels. If it is difficult to inform you one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of regulatory authorities;
3. When using the Microtomatoplus platform for online transactions, you will inevitably have to disclose your personal information to the counterparty. Please be sure to properly protect your personal information and only provide it to others when necessary, and do not trust others through other transactions. tools to conduct transactions to avoid loss or damage caused by information theft;
4. You can also communicate or exchange information with counterparties or other parties through our services. If you are worried about your personal information being leaked, please contact Microtomatoplus platform customer service immediately so that we can take appropriate measures according to your application;
5. We attach great importance to the protection of minors’ information. We will only use or disclose personal data about minors within the scope permitted by laws and regulations, or with the consent of guardians in accordance with laws and regulations, or to protect minors;
6. The Microtomatoplus platform is mainly for adults. In principle, those who apply to register as Microtomatoplus users should be adults (including natural persons who are over 16 years old and whose main source of livelihood is their own labor income). If you apply for registration on the Microtomatoplus platform Account number, we presume that you have the corresponding capacity for civil conduct;
7. If you are a minor under the age of 18, you should ensure that you obtain the consent of your guardian in advance before using Microtomatoplus's services. If you apply to register an account on the Microtomatoplus platform, Microtomatoplus will assume that you have obtained the aforementioned consent;
8. If you are a parent or other guardian of a child, please pay attention to whether the child under your supervision is using our services with your authorization and consent. If you have any questions about the personal information of children under your supervision, please give us feedback by contacting Microtomatoplus customer service.
5. Rules of use
1. Users can browse the goods or service information displayed by merchants. If users want to purchase and submit orders, they must first log in or register for a platform account, and follow the page prompts to submit purchased product information and fill in personal information, including but not limited to Quantity, specifications, mobile phone number, name, shipping address and other information.
2. When registering, users promise to abide by the seven bottom lines of laws and regulations, socialist system, national interests, legitimate rights and interests of citizens, public order, social ethics and information authenticity, and shall not include illegal or harmful information in the registration materials.
3. If the account registration information provided by the user is inaccurate, untrue, or contains illegal or harmful information, the platform has the right to refuse registration and reserves the right to terminate your use of the platform's services.
4. Users need to submit valid personal identity information when ordering goods or services provided by the platform.
5. All risks caused by registered users posting or clicking on other third-party links or other non-platform internal content posted by other users or merchants on the platform are borne by the users themselves, and the platform does not assume any responsibility.
6. Users need to agree that the platform has the right to record all the information you fill in online when purchasing goods or services and provide it to merchants and third-party service providers (including but not limited to logistics and distribution). If the information provided is expired or invalid and the merchant or the platform is unable to contact you, resulting in any losses or additional expenses incurred by you in using the platform services, you shall be solely responsible for the consequences.
7. You understand and agree to the above order establishment rules:
When the user confirms the purchase and successfully submits the order (the user's order content should include the quantity of goods purchased, price, consignee, contact information, delivery address and other information), the user is deemed to have issued a purchase order to the merchant.
8. In order to enable users to have a timely and comprehensive understanding of the various goods, services and activities provided by the platform, users understand and agree that: the platform can send various types of goods, services and activities to users multiple times and over a long period of time through the contact information provided by users during registration and use of the platform. Commercial text messages without obtaining the user's consent.
9. Users need to know and agree that Microtomatoplus will collect, use and protect users' relevant information in accordance with the provisions of this agreement.
6. Service changes and interruptions
1. In view of the particularity of network services, the platform may change or interrupt some or all of the network services.
2. The platform needs to regularly or irregularly detect or update the platform that provides network services.
7. Modification of Terms of Service
1. The platform has the right to modify any content of these Terms of Service at any time.